Frequently Asked Questions
The Safe Return card is an identification card that is generated through the Developmental Disability Registry (DDR) for the safety and protection of persons with disabilities and seniors with dementia. The Safe Return cards helps to minimise cardholders from being victims of wrongful accusation and also provide a source of identification when they are lost, providing a greater sense of ease for parents and caregivers when persons with disabilities and seniors with dementia are unaccompanied outside of their homes.
DDR is an electronic system used by Voluntary Welfare Organisations (VWOs) to effectively manage client’s information and monitor client’s development over time. It can also aid VWOs in their collaborative efforts in the provision of coordinated services to clients.
In situations where persons with disabilities and seniors with dementia are unable to inform the authorities of the contact details of their parents/caregivers, the information printed on the card will be helpful. The VWO contact on the card will also enable the police to enlist their help. Other professionals, such as medical personnel, will also know whom to contact in an emergency and be able to provide appropriate medical intervention when treating persons with disabilities and seniors with dementia based on the information found on the card.
Offers and discounts will be extended to cardholders upon presentation of the DDR ID card at any of the participating companies. Please view for the full listing of participating companies and the accompanying terms and conditions.
Safe Return cardholders and caregivers can find the latest offers from participating companies in our website.
The following information pertaining to the cardholder is reflected:
|Name and photo|
|Date of birth|
|Safe Return card serial number|
Caregivers also have the option to include the following information on the Safe Return card:
|Residential and/or emergency contact number of parents/guardians|
|Language spoken by the cardholder|
|Special needs of the cardholder|
View sample Id card to view a sample of Safe Return Card.
Seniors with dementia who are Singapore citizens or Singapore permanent residents can apply for the Safe Return card.
See terms and conditions governing the use of the Safe Return card.
Service users may apply for the card at their respective VWOs (participating Safe Return agencies only).
For those who are not receiving services from the listed VWOs, please contact the following for the issuance of a Safe Return card. Applications must be accompanied by a passport-sized photograph and an assessment report certified by a medical doctor or therapist who has confirmed the applicant's condition.
For seniors with dementia:
Alzheimer’s Disease Association
Caregiver Support Centre
298 Tiong Bahru Road
Central Plaza #03-01
Tel : 6377 0700
7. Does the Safe Return ID Card entail a fee for subscription and for replacement of card?
NCSS will issue the first Safe Return card free-of-charge to clients through participating Safe Return-registered agencies. Subsequent replacement cards issued may be chargeable at $2 each.
8. Is the Safe Return card transferable?
The Safe Return card is not transferable and may only be used by persons to whom the card is issued to.