NCSS e-Services
   

  The system is to primarily support the following:

• View and update agency profile, programmes and contact information
• Access resource materials such as NCSS Funding Manual and manpower resources & guides
• Apply for benefit schemes and other nominations
• Apply for funding through a link to the Fund Application System
   

Name of e-service

Description

Estimated time to complete  form

   Fund-
   Raising Permits

   20 minutes

   COE Exemptions

   The Land Transport Authority's Certificate of Entitlement (COE) Exemption Scheme allows
   eligible social service agencies to be exempted from payment of the COE for vehicles
   that are used to transport elderly or disabled beneficiaries of their services/programmes.

   20 minutes

   COMPASS Fee
   Concession

   NCSS member agencies can receive 50% off on music copyright fees payable to the
   Composers and Authors Society of Singapore Ltd (COMPASS).  These fees are to be paid
   when musical works controlled by COMPASS are played or broadcast at any event.

   10 minutes

   Singtel
   Sponsorship

   SingTel has partnered with NCSS to subsidise selected telecommunication costs for social
   service agencies through the SingTel Sponsorship Scheme. This scheme covers
   telecommunication lines and broadband plans from SingTel and SingNet.

   10 minutes

   Flag Day Ballot

   Flag Day slots are allocated through an annual exercise starting with registration in June/July,
   online selection of preferred dates in August and finally a balloting exercise in September.

   20 minutes

   Community and
   Sports Facilities
   Premises

   The Urban Redevelopment Authority’s (URA) Community and Sports Facilities Scheme (CSFS)
   aims to facilitate the integration of community facilities with commercial developments such
   as shopping malls. Under this scheme, landlords are granted additional Gross Floor Area
   (GFA) for premises that are largely used for community outreach including social services
   such as disability, family and eldercare services.

   10 minutes
 

Name of e-service

Description

Estimated time to complete  form

   Job Portal

   Discover how you can make a difference in the lives of many – dive into the social service
   sector and join the ranks of our social service professionals!

   10 minutes

Name of e-service

Description

Information Needed

Guides/FAQ

   e-Case
   Management
   System

   The electronic Case Management System
   (eCMS) is a web-based tool which facilitates
   coordinated care for clients through seamless
   case management within each social
   service agencies and amongst social
   service agencies.

   Agency/programme would need to sign-up for eCMS
   account first, then individual user-id setup within eCMS,
   and finally SingPass account is needed to login to
   eCMS.

   Maximum file size is 2MB and the following file types
   can be attached within eCMS:

1. Word
2. Excel
3. PDF
4. JPEG/JPG/GIFF/BMP/TIFF
5. TXT
6. Powerpoint
7. Zipped

  Standard
  government
  terms and
  conditions
  apply.

Name of
e-service

Description

Information Needed

Guides/FAQ

  Enhanced
  Programme
  Evaluation
  System

  The Enhanced Performance Evaluation System (EPES)
  is a web-based system that facilitates submission by
  social service agencies of achievements like
  output, outcomes and client milestone indicators.

  Users would need to have their accounts created by the User Administrator in their agency in order to access it. Thereafter, they would use their personal SingPass ID & password to access EPES.

EPES does not support the uploading of any file types.

  Standard
  government
  terms and
  conditions apply.

  NCSS
  Membership
  Application

  If your agency
  is interested to apply
  for NCSS membership,
  please proceed.
 

  a. Particulars of Agency
  (eg. Agency Name, Address, Staff
  Contact Details, Background of Agency)

  b. Information on services / programmes

  c. Information on Management
  Committee Members

  d. Governing Instrument of the agency
  i.e. Constitution / Memorandum & Articles of
  Association (M&AA)

  e. Copy of letter / computer printout from
  Registry of Societies (ROS) or Accounting &
  Corporate Regulatory Authority (ACRA) as
  proof of registration as society or company

  f.  Audited Financial Statements for the last
  2 years
  *If your agency is a new set-up,
  please provide the projected income,
  expenditure and reserves / accumulated fund
  for the next 2 years. If your agency has
  only 1 year’s audited financial statements,
  please also provide a breakdown of the
  projected Income and expenditure for
  the current year.

  Other Documents (if any)

  g. Latest Annual Report

  h. Information or collaterals on the
  agency and services / programmes

  i. Copy of letter from Commissioner of
  Charities (COC) as proof of charity
  status (if any)

  a. The application will take
  about 20 minutes
  to complete.

  b. Field marked * are
  mandatory. Please indicate
  “N.A.” if any of the
  fields are not applicable.

  c. The application must be
  endorsed by the
  Chairperson /President
  of the agency to be
  considered as complete.
  If the applicant is not
  the Chairperson, an email
  will be sent to the
  Chairperson/President so
  that s/he can complete the
  declaration section online.

  d. Upon the receipt of your
  application, you will
  receive an
  acknowledgement within
  3 days. An NCSS staff may
  contact your agency
  for more details.

  e. Approval of NCSS
  membership and the
  type of membership to be
  granted will be decided
  by the NCSS Executive
  Committee.

  f. Your agency should
  be informed of the
  outcome of the application
  via post within 3 months
  from the date the
  application was received.

  Please read the 
  Obligations of
  NCSS Members 
  before you
  proceed with
  the application.

Name of
e-service

A brief description of the
e-service

Estimated time of completing
the e-service

Acknowledgement Screen
Processing Time

  Trainer
  Application

  This facility allows the trainer to
  perform the following transactions:
  •    View and update your trainer’s profile
  •    View the current courses you are delivering
  •    View updates of AE engagement events

NA

  We will respond to you within
  5 working days.

  We regret that only
  shortlisted candidates will
  be contacted.

  Individual Course 
  Application

  This facility allows self‐paying individuals
  to apply for SSI courses.

  Applicants will be screened according to terms and
  conditions to determine eligibility for WDA funding.

NA

  The application will be
  processed at least two
  weeks before commencement
  of course.

  Agency
  Course
  Application

  This facility allows employees to apply for SSI courses
  which are funded by their agencies.

NA

  The application will be
  processed at least two
  weeks before commencement
  of course.

  Course Fee
  Payment

  This facility allows applicants to make
  payment of course fee using e‐ NETS, credit/debit
  card or i‐banking.

NA

  We will respond to you within
  7 working days.

  Course General
  Support

  This facility allows you to enquire on
  course‐ related matters such course dates and
  any available funding.

NA

  We will respond to you within
  3 working days.

  Course Training
  Support

  This facility allows you to enquire on the status

NA

  We will respond to you within
  3 working days