How it all started
“Close to nine in 10 Singaporeans prefer to make electronic payments, as opposed to using cash, showed the 2016 Visa Consumer Payment Attitudes survey. This represents an 11 per cent increase from the previous year, making Singapore the most developed market in the region for cashless payments.” (TODAY, 17 May 2017)
Singapore is moving towards a cashless society, so are the donors. To address the top few pain points of Flag Day such as tedious and manual processes of counting money, security and audit services to address governance and security concerns, NCSS partnered seven social service agencies: Beyond Social Services
, Compassion Fund
, Cheng Hong Welfare Service Society
, Kidney Dialysis Foundation
, SHINE Children and Youth Services
(formerly known as Students Care Services), REACH Community Services Society
and Persatuan Persuratan Pemuda Pemudi Melayu (Malay Youth Literary Association)
to pilot cashless donation technology for their Flag Days.
Watch this video to see SHINE Children and Youth Services’s experiences in the pilot!
Next up… DonateNow!
DonateNOW! is a fully-funded initiative by NCSS to help social service agencies adopt new cashless payment technologies for donation collection. The project aims to reduce barriers for such adoption through the following ways:
* Terms and Conditions
1. Committed to implement DonateNow to achieve at least 20% productivity gain (i.e. reduction of time spent and/or cost savings)
2. Committed to use at least 1 of the new cashless technologies covered in DonateNow for three years from May 2018.
Agencies will go through consultancy workshops to learn about cashless payment technologies (such as NETs QR Code, PayWave, Masterpass, Apple Pay, Samsung Pay, Google Pay, Android Pay, GrabPay, FavePay, LiquidPay, QKR by Mastercard, etc) and implement them at their fundraising events from May to December 2018. This is in line with Singapore Government’s move towards Smart Nation initiative and cashless society.
For more questions, please refer to the FAQ
or contact us at Pumpkin_squad@ncss.gov.sg