COVID-19: Advisories and Resources for SSAs

 

The information within are only accurate as of the date the advisory was originally sent. Please check with ncss_membership@ncss.gov.sg for clarifications.

 
 

Beyond COVID-19 Re-opening Guide

  • NCSS has developed the Beyond Covid-19 Re-opening Guide to support SSAs into entering the next normal. To download the Beyond COVID-19 Re-opening Guide for SSAs, please click here.
  • If you would like to contribute resources, innovative ideas and useful tips to help other SSAs deal with COVID-19, please share them here. Please note that each contribution will be assessed by a case-by-case basis. Featured contributions are meant to make it easier for SSAs to find the necessary resources.
  • To dialogue on ideas, best practices and resources on the next normal with other professionals, please join the Capability Circles Sub-Group: Beyond COVID-19 Community. Click here for more information. Please contact techservices1@gatherhere.sg to be part of this community.
 
  • For all COVID-19 Advisories - Click here
 

- Advisories

- Resources


- Good Practices

  • St Hilda's Community Services has developed a COVID-19 evacuation plan for persons who are unwell or are suspected with COVID-19.
  • Bless Community Services kept a record of health and travel declarations via online forms and QR codes. Refer to their sample template here.
 
 

- Resources


- Good Practices

  • WE CARE Community Services adopted a telemedicine solution, Doxy.me, to complement their corporate Zoom solution to provide online counselling therapy for service users.
  • Metta Welfare Association leveraged Microsoft Dynamics 365 (D365) to integrate various corporate functions such as CRM, financial operations etc., in a consolidated platform.
 

- Advisories

- Resources


- Good Practices

  • The Young Men's Christian Association (YMCA) of Singapore organised the 'Wok the Talk' fundraising campaign to serve vulnerable groups through the provision of meals and essential care packs.
  • St Luke's Eldercare organised the #FoodWithLove Campaign where it partnered 20 F&B partners to raise funds and supported businesses at the same time.
  • Care Corner is working with local artiste Tosh Zhang to raise funds through its #HereWithYouSG online campaign to support low-income households.
 
 

- Advisories

- Resources


- Good Practices

  • New Life Community Services introduced the hour bank initiative to allow staff to store unused working hours in a time bank and transfer them for future use should their workload increase. This is to prevent staff from taking forced leave.

  • Persatuan Pemudi Islam Singapura (PPIS) created the Days of our Lives – Season Work (Work from Home) online site for staff to stay engaged with each other. Staff could post about their week and posts with the most “likes” would win prizes sponsored by their senior management.

  • Care Corner organised weekly learning sessions for staff, Friday Coffee Talk sessions where staff gathered virtually to share non-work related updates to encourage one another. It also conducted online staff polls to gather staff concerns to ensure their well-being.

  • Filos Community Services added health and activity info sheets into the food delivery packs for seniors during the Circuit Breaker period. Filos’ staff and volunteers subsequently followed up with the seniors via phone calls and guided them through the activities.

  • Care Corner organised a volunteer recruitment drive, CARE Acts Initiative to support more than 2000 seniors to cope with COVID-19.

  • SHINE Children & Youth Services launched a series of six interactive digital story sessions called ‘Reading Odyssey: Stories at Home’, where children viewed videos of stories being read aloud, and are guided by volunteers in follow up discussions and activities.
 

- Advisories

- Resources

- Good Practices

  • MINDS developed person-centric home based learning kits and activities for service users’ continued training and development, supported by caregivers during the Circuit Breaker period. It also organised virtual Yoga and Zumba sessions and online quizzes to engage service users. With the support of allied health professionals, MINDS’ staff regularly checked in on caregivers and conducted when necessary, survey-based assessment to ascertain their stress and isolation levels.

  • Care Corner engaged youths through various social media platforms such as through Telegram Bots and conducted one to one online video sessions for children with learning difficulties. It also embarked on systematic phone engagements with checklist questions, to connect with seniors.

  • To engage with seniors, Blossom Seeds and St Luke’s ElderCare connected with them through LIVE videos. Watch Blossom Seeds’ videos and St Luke’s Stay Home with #SLEC on YouTube.


For further enquiries, please contact NCSS Membership at ncss_membership@ncss.gov.sg