Contact Us



In line with heightened safe-distancing measures announced by the Government, we will be closing NCSS office from 7 April until 1 June 2020. All NCSS services will remain accessible online or through our hotline 6210 2500 from 9am to 6pm, Mondays to Fridays. Alternatively, you can send your enquiries to us at

For Community Chest services, please call 1800 210 2600 or email to

Support For Singaporeans Affected By COVID-19

Following are the links to respective Fundings:

1) Temporary Relief Fund (TRF)

For individuals who lost their jobs or faced an income loss of at least 30% due to COVID-19.


TRF can be applied at any of the Social Service Offices (SSO) and Community Centres/Clubs (CC) or online application via

If you need to check on your application status, please contact the respective SSO or CC where you have applied.

For more information, please click here: or to locate your nearest SSO.

2) COVID-19 Support Grant
For employees who lost their jobs due to COVID-19.

3) The Courage Fund
For affected lower-income households (with at least one Singapore Citizen or Permanent Resident) whose family member(s) have contracted COVID-19 or are on Stay-Home Notice (SHN), mandatory Leave of Absence (LOA) or Home Quarantine Order (QO).

For social and financial assistance, please contact ComCare Call (Hotline:1800-2220000 or use the 'Ask Jamie' option via MSF website).

More details can also be found on our website at


For matters relating to:


NCSS e-services, Job Portal, Technical & login problems                                                                           
Community Chest Hotline 
1800-210 2600
Donations/Community Chest
Training courses/Social Service Institute (SSI)
Job Opportunities in the Social Service sector
Social Service Career Advice or Employment Assistance
WSG Careers Connect Centres or call WSG at 6883 5885, or NTUC's e2i Centres at 6474 0606
NCSS Membership and VWO matters
Quality Service Manager
eCMS/DDR/EPES system or login problems