National Council of Social Service — Social Service Agencies https://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/ Read the stories of our social service agencies (SSAs), with their latest projects and initiatives. en Wed, 30 Sep 2026 14:59:44 +0800 Isomer (https://www.isomer.gov.sg) From Measuring Change to Making It Lasthttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/from-measuring-change-to-making-it-lasturn:isomer:resource:306159For social service agencies, impact is about what changes it brings, whether it makes service user outcomes better, and whether those changes last.Tue, 16 Jun 2026 00:00:00 +0800Organisation development A digital lifeline to boost emotional resiliencehttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/a-digital-lifeline-to-boost-emotional-resilienceurn:isomer:resource:67272Developed with support from the National Council of Social Service, SHINE’s eBuddy app equips youths with the tools to manage their mental health anytime, anywhere.Fri, 04 Jul 2025 00:00:00 +08004ST success stories Caring for communitieshttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/caring-for-communitiesurn:isomer:resource:67270With the NCSS Sustainable Philanthropy Framework as its guide, PSA Singapore is driving meaningful change in the community.Fri, 04 Jul 2025 00:00:00 +08004ST success stories Driving holistic carehttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/driving-holistic-careurn:isomer:resource:67256Discover how AWWA leverages tech and innovation to deliver impactful support to its service users.Fri, 04 Jul 2025 00:00:00 +08004ST success stories Empathy is “business as usual” at PropNexhttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/empathy-is-business-as-usual-at-propnexurn:isomer:resource:67273Through its partnership with Community Chest, PropNex is nurturing a company-wide culture of giving back to society.Fri, 04 Jul 2025 00:00:00 +08004ST success stories Transforming volunteer management practices for lasting impacthttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/transforming-volunteer-management-practices-for-lasting-impacturn:isomer:resource:67271Through the NCSS Volunteer Management Capability Development Consultancy Project, HCA Hospice strengthened its volunteering experience and improved patient care.Fri, 04 Jul 2025 00:00:00 +08004ST success stories Breaking the silence: Making suicide prevention training accessible to allhttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/breaking-the-silence-making-suicide-prevention-training-accessible-to-all-equal-dreamsurn:isomer:resource:62245Recognising the need for suicide awareness education tailored to individuals with special needs, Equal Dreams and ConnectCreate collaborated to conduct a series of inclusive workshops.Mon, 26 May 2025 00:00:00 +08004ST success stories Volunteerism a two-way street - CampusImpacthttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/volunteerism-a-two-way-streeturn:isomer:resource:59974Learn how CampusImpact supports and engages volunteers to build a thriving, purpose-driven community.Wed, 07 May 2025 00:00:00 +0800Children & youth Empowering youths through AI-powered mental health supporthttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/shineurn:isomer:resource:25277The story of SHINE's innovative 'eBuddy' app revolutionizing youth mental health supportTue, 20 Aug 2024 00:00:00 +08004ST success stories Empowering volunteers to foster a caring and inclusive society with HCA Hospice Limitedhttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/hca-hospice-limitedurn:isomer:resource:25274The story of HCA Hospice Limited, led by Frances Ng, improved volunteer engagement with targeted recruitment and new measuresTue, 06 Aug 2024 00:00:00 +08004ST success stories Empowering women, building families with Casa Raudhahttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/casa-raudhaurn:isomer:resource:25272The story of Casa Raudha's empowerment of domestic violence survivorsFri, 21 Jun 2024 00:00:00 +08004ST success stories MINDS (SMARTBoard)https://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/mindsurn:isomer:resource:25275The story of MINDS, Eunos Training & Development Centre, value-adding to clients and teams with digital transformation through SMARTBoard technologyFri, 09 Feb 2024 00:00:00 +0800Disabilities & special needs Where diverse roles converge - Viriya Community Serviceshttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/viriya-community-servicesurn:isomer:resource:25280The story of how Viriya Community Services unites diverse professionals to provide holistic, client-focused support through a transdisciplinary approach.Fri, 18 Feb 2022 00:00:00 +0800Families Preparing for a meaningful career - New Life Community Serviceshttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/new-life-community-servicesurn:isomer:resource:25276The story of Ruth and Chloe's journey into Social Service through SGUnited Traineeships Programme at New Life Community ServicesWed, 11 Aug 2021 00:00:00 +0800Children & youth A team with a shared passion - Silver Ribbon (Singapore)https://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/silver-ribbonurn:isomer:resource:25278The story of Silver Ribbon's transdisciplinary team in mental health advocacyTue, 15 Jun 2021 00:00:00 +0800Mental health Teamwork makes the dream work - SUN-DAChttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/sun-dacurn:isomer:resource:25279The story of SUN-DAC's collaborative team empowering differently abled individualsMon, 31 Aug 2020 00:00:00 +0800Disabilities & special needs A peek into becoming a Programme Executive - Care Cornerhttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/care-cornerurn:isomer:resource:25271The story of Jolene's impactful role as a Programme Executive for seniorsSun, 29 Mar 2020 00:00:00 +0800Seniors One team’s effort enabled another team’s journey - AWWAhttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/awwaurn:isomer:resource:25270The story of AWWA's transdisciplinary team empowering clients through sportsMon, 09 Dec 2019 00:00:00 +0800Children & youth Enabling small steps to chase big dreams - Cerebral Palsy Alliance Singaporehttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/cerebral-palsy-alliance-singaporeurn:isomer:resource:25273The story of Mrs Baby and Peter's journey of growth and empowermentWed, 10 Jul 2019 00:00:00 +0800Children & youth Giving families support, providing healthy options - AMKFSC Community Services Limitedhttps://www.ncss.gov.sg/about-us/hear-from-our-community/sector-professionals/social-service-agencies/amkfsc-community-services-limitedurn:isomer:resource:25269The story of Project Pilih Pilih: A team's journey in promoting healthy eating among low-income familiesThu, 04 Apr 2019 00:00:00 +0800Families