https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/ Read the stories of our service users. en Fri, 02 Oct 2026 15:48:20 +0800 Isomer (https://www.isomer.gov.sg) https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/putera-rafa-elurn:isomer:resource:420577Putera Rafa’el, an 11-year-old student with Autism Spectrum Disorder-Intellectual Disability, has grown steadily since joining MINDS Woodlands Gardens School in 2023.Thu, 17 Sep 2026 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/hudaurn:isomer:resource:406129A year away from school affected Huda’s literacy and confidence. With a little helping hand, she found a brand new beginning. * pseudonymThu, 10 Sep 2026 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/austenurn:isomer:resource:25406Austen's story: A young musician with Autism Spectrum Disorder, he finds joy and expression through music, nurtured by his mother Vanecia's dedication as both a piano teacher and supportive parent.Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/koh-kong-kuanurn:isomer:resource:25416At AWWA Senior Community Home, Mr Koh overcame depression and loneliness, and now volunteers at the Home to support frail senior residents.Seniors in need of support https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/lelyurn:isomer:resource:25419Lely, who fell into depression due to caregiver stress and a failed marriage, sought support from Club HEAL and found the strength to stand on her own two feet again.Persons with mental health needs https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/loh-wee-kiaturn:isomer:resource:25422The story of Wee Kiat shows how SPD's sheltered workshop helped him find his niche in computer work, boosting his independence and confidence to tackle new challenges.Adults with disabilities https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/lucas-ongurn:isomer:resource:25423Diagnosed with Autism Spectrum Disorder (ASD), Lucas overcame the challenges of ASD with focused assistance from Chaoyang School.Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/mary-ngourn:isomer:resource:25426Mary's story demonstrates that individuals with intellectual disabilities can be valuable contributors to society. Her success at work proves that with the right support, everyone has the potential to make meaningful impacts.Adults with disabilities https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/o-lay-hoonurn:isomer:resource:25431Empowering parents like Lay Hoon to better help their children develop to their full potential.Families in need of assistance https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/quinntus-rae-sohurn:isomer:resource:25433Quinntus did not speak until he was five. The aspiring illustrator now raises funds and creates awareness on autism through his art pieces.Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/sandra-chuah-bee-hwaurn:isomer:resource:25437Widowed and living alone, Mdm Sandra Chuah found friendship and bereavement support through Wicare Support Group. She now provides the same support to other seniors in their journey through grief.Seniors in need of support https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/jamesurn:isomer:resource:367655After losing his mother, James* struggled with addiction and felt lost. With support from WE CARE’s recovery programme, he found a community that understood him, rebuilt his confidence, and took positive steps towards recovery. Today, he continues moving forward with hope, resilience, and a renewed sense of purpose.Thu, 23 Jul 2026 00:00:00 +0800Persons with mental health needs https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/suhaidaurn:isomer:resource:367652With employment support from SPD, Suhaida overcame barriers caused by hearing loss, gained confidence, secured meaningful employment, and achieved greater independence.Thu, 23 Jul 2026 00:00:00 +0800Adults with disabilities https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/a-framework-for-lasting-recoveryurn:isomer:resource:306151Recovery from addiction takes time, consistent support, and a community to come back to.Tue, 16 Jun 2026 00:00:00 +0800Persons with mental health needs https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/lighting-the-way-to-timely-mental-health-supporturn:isomer:resource:306154For young people struggling with their mental health, getting support early matters - but costs, long waits, and not knowing where to turn often get in the way.Tue, 16 Jun 2026 00:00:00 +0800Persons with mental health needs https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/mdm-jumiatiurn:isomer:resource:253623Through grief and illness, Mdm Jumiati found strength, healing, and a renewed purpose to care for others.Tue, 19 May 2026 00:00:00 +0800Seniors in need of support https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/joelurn:isomer:resource:216463With the right support, Joel found his footing, rebuilt his confidence, and discovered a strength he never knew he had.Thu, 30 Apr 2026 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/jazzs-journey-from-grief-to-hopeurn:isomer:resource:144130With WiShine, Jazz and her children received the help and support they needed to heal and rebuild. Wed, 14 Jan 2026 00:00:00 +0800Families in need of assistance https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/nadiyahurn:isomer:resource:97131With HCSA Community Services’ SPIN, Nadiyah found strength in connecting with other mothers at the shelter.Tue, 14 Oct 2025 00:00:00 +0800Families in need of assistance https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/safinahurn:isomer:resource:25436Attending Eden School has helped Safinah’s personality shine. She has grown to be a sociable child who is always ready to help her teachers and peers.Wed, 01 Oct 2025 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/koh-rae-aiurn:isomer:resource:25417Rae Ai's story: Once supported by Youth Guidance Outreach Services (YGOS), she now gives back as an intern, helping other youths. Her journey shows how guidance can inspire a cycle of support.Wed, 23 Jul 2025 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/md-ilhan-bin-md-hidayahurn:isomer:resource:25427The story of an at-risk youth's transformation: From struggling teen to ambitious café entrepreneur, this journey shows how passion can brew a brighter future.Mon, 16 Jun 2025 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/madam-daisyurn:isomer:resource:28252How one lonely senior turned her life around with a little help from her counsellor.Mon, 30 Dec 2024 00:00:00 +0800Seniors in need of support https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/justin-loourn:isomer:resource:25414The story of Justin as he perseveres in his healing journey at the Resilience Collective, a Beyond The Label programme supported by Community Chest.Thu, 19 Dec 2024 00:00:00 +0800Persons with mental health needs https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/kyleurn:isomer:resource:25418The story of Kyle, a passionate youth on the autism spectrum, achieved his career goal with support from the Autism Resource Centre (Singapore).Thu, 19 Dec 2024 00:00:00 +0800Adults with disabilities https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/mr-lamurn:isomer:resource:25428The story of how AWWA has empowered Mr Lam with a renewed sense of independence, belonging, and purpose.Thu, 19 Dec 2024 00:00:00 +0800Seniors in need of support https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/madam-angeline-tongurn:isomer:resource:25424Club HEAL helps Madam Angeline Tong to gain a sense of acceptance, coping skills, resilience and confidence.Mon, 16 Dec 2024 00:00:00 +0800Persons with mental health needs https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/tang-chor-huiurn:isomer:resource:25443The story of Mdm Tang, a single parent to two young children, who is determined to build financial stability and self-reliance to support her family.Thu, 05 Dec 2024 00:00:00 +0800Families in need of assistance https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/sarinah-said-com-chesturn:isomer:resource:25438Sarinah's story: From battling depression to becoming a Programme Executive at Club HEAL. Her journey of seeking help and embracing self-acceptance now inspires others on their path to mental wellness.Fri, 01 Nov 2024 00:00:00 +0800Persons with mental health needs https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/emilia-binte-mohamedurn:isomer:resource:25409The story of Emilia. In spite of her cerebral palsy, Emilia is empowered by SPD to develop her self-help skills and actively participate in daily living.Tue, 30 Jul 2024 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/fizzy-ezlyana-bte-md-begamurn:isomer:resource:25410The story of Fizzy, a student at APSN Delta Senior School, where she is also a member of the Soccer club and the Track and Field team.Mon, 01 Jul 2024 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/zoe-sengaurn:isomer:resource:25447The story of Zoe, a tech-savvy and passionate learner uses accessible technology to communicate and explore her world.Wed, 05 Jun 2024 00:00:00 +0800Children with special needs and youth-at-risk https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/madam-thilagarani-d-o-ayayuurn:isomer:resource:25425The story of Madam Thilaga's family shows how SINDA's support can make a crucial difference. From transport for treatments to daily essentials, SINDA helped them navigate challenging times.Wed, 01 May 2024 00:00:00 +0800Families in need of assistance https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/lim-yu-fei-fayeurn:isomer:resource:25420Faye's story is one of resilience, refusing to be defined by physical limitations. Through GROW, she continues to lead a fulfilling life, demonstrating that with proper support, challenges can be overcome.Wed, 29 Nov 2023 00:00:00 +0800Adults with disabilities https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/kevinurn:isomer:resource:25415The story of KevinFri, 07 Jan 2022 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/linourn:isomer:resource:25421The story of LinoFri, 07 Jan 2022 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/stefanieurn:isomer:resource:25441The story of StefanieFri, 07 Jan 2022 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/tasneemurn:isomer:resource:25444The story of TasneemFri, 07 Jan 2022 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/sarinah-saidurn:isomer:resource:25439The story of Siti Sarinah SaidWed, 29 Dec 2021 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/fym-summerurn:isomer:resource:25411The story of Fym SummerTue, 28 Sep 2021 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/ronurn:isomer:resource:25435The story of RonTue, 28 Sep 2021 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/asha-adnanurn:isomer:resource:25405The story of Asha AdnanSat, 13 Feb 2021 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/jeremy-chanurn:isomer:resource:25413The story of Jeremy ChanSat, 13 Feb 2021 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/siti-noor-baizura-rahmatullahurn:isomer:resource:25440The story of Siti Noor Baizura RahmatullahSat, 13 Feb 2021 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/victoria-tymosiewiczurn:isomer:resource:25446The story of Victoria TymosiewiczSat, 13 Feb 2021 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/amy-kangurn:isomer:resource:25404The story of Amy KangMon, 15 Jul 2019 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/deborah-seahurn:isomer:resource:25407The story of Deborah Seah Mon, 19 Nov 2018 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/sumaiyah-mohamedurn:isomer:resource:25442The story of Sumaiyah MohamedTue, 11 Sep 2018 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/desmond-ngurn:isomer:resource:25408The story of Desmond NgFri, 07 Sep 2018 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/nicholas-patrickurn:isomer:resource:25429The story of Nicholas PatrickFri, 07 Sep 2018 00:00:00 +0800Beyond the Label (BTL) ambassadors https://www.ncss.gov.sg/about-us/hear-from-our-community/service-users/nicole-kayurn:isomer:resource:25430The story of Nicole KayFri, 07 Sep 2018 00:00:00 +0800Beyond the Label (BTL) ambassadors