Organisational Readiness

Volunteer Management Toolkit 2.0
Updated in 2020, this toolkit provides SSAs with practical tools and guidelines on volunteer management.
 
Find out more on the Volunteer Management Toolkit here [4mb].

Volunteer Continuity Planning Guide

The Volunteer Continuity Planning Guide is a comprehensive guide to provide Social Service Agencies (SSAs) with information on planning for a personalised Volunteer Continuity Plan (VCP) for their organisation. It aims to help SSAs plan for continuity of volunteer activities during service disruptions such as identifying risks that may arise by diversifying volunteer resources or equipping volunteers with relevant skills that will be in demand during a crisis.

The step-by-step guide includes a workbook with templates and examples to assist users in the development of their VCP. 

Resources:

• Volunteer Continuity Planning Guide
• Workbook

Volunteer Role Redesign

The Volunteer Role Redesign Guide provides a structured approach for agencies to create new volunteer roles or adapt existing ones to better fit agency needs and strengthen volunteer engagement. 

The 5-step guide includes templates to assist Volunteer Management Practitioners through the process of redesigning roles to meet the needs of their organisation and evolving volunteering landscape. 

Resources:

• Volunteer Role Redesign Guide
• Volunteer Role Redesign Templates

Volunteer Management System -  Selection & Implementation Roadmap
A step-by-step guide for SSAs to implement a Volunteer Management System.

Find out more on the Volunteer Management System - Selection & Implementation Roadmap here

Conduct your Self-Assessment using the template here.

Volunteer Management Funding Scheme
A manpower support funding scheme to strengthen volunteer management capacity by bringing in professionals, managers, and executives from outside the social service sector, with transferrables skills and competencies into the sector to take on volunteer management roles.

Application for the Enhanced VMFS Scheme 2020 has closed. However, you can read more about the pilot study here [1mb].

Volunteer Management Maturity Matrix
The maturity matrix measures your organisation's volunteer management practices. It takes reference from the Volunteer Management Framework [4mb] and is divided into 5 sections:

• Organisational Readiness
• Recruitment and Selection of Volunteers
• Onboarding and Training of Volunteers, Support
• Recognition for Volunteers
• Review of Volunteer Management

Building Partnerships

Corporate Volunteerism Guide
A guide for corporates who are interested in developing and implementing service-based volunteering programmes within their organisation.

Find out more on the Corporate Volunteerism Guide here [2mb].

Volunteering Partnership Model
Jointly developed with Empact, learn about different partnership models to forge stronger partnerships with volunteers in service-based roles.

Find out more on the Volunteer Partnership Model here.

Sustaining Partnerships

Volunteer Engagement Tool
An online tool for SSAs to measure volunteer satisfaction.

Find out more on the Volunteer Engagement Tool here.

Register your interest here.

NCSS Volunteer Engagement Tool Sector Report

Download Year 2020 Sector Report here

Download Year 2019 Sector Report here

Volunteer Management Network
A platform for VM Practitioners to learn from subject-matter experts, share best practices with like-minded practitioners and to seek collaboration opportunities. Find out more about Volunteer Management Network here.

Online Friends of the Caring Community (FOCC)
A group within Workplace@Facebook for VM Practitioners to connect and share best practices and information to enhance capabilities in volunteer management. To join the online community (FOCC), please sign up here.