The four pillars of Learn, Grow, Connect and Develop, each with a specific outcome, collectively contributes towards building an effective volunteer management system within the SSA.
Our Journey With You details the resources and initiatives that support our SSAs in their volunteer management practices during the pandemic. We work alongside the SSAs and volunteer managers to effectively and sustainably
harness skills, time and energy to make improvements and build a stronger and more resilient social service ecosystem.
We work closely with our SSAs to identify challenges, develop frameworks, tools and resources relevant
to your agency at every stage of your journey. Find out more about the volunteer management resources below.
GROW | LEARN | CONNECT | DEVELOP |
Organisational ReadinessVolunteer Management Toolkit 2.0 The Volunteer Continuity Planning Guide is a comprehensive guide to provide Social Service Agencies (SSAs) with information on planning for a personalised Volunteer Continuity Plan (VCP) for their organisation. It aims to help SSAs plan for continuity of volunteer activities during service disruptions such as identifying risks that may arise by diversifying volunteer resources or equipping volunteers with relevant skills that will be in demand during a crisis. Volunteer Role Redesign The Volunteer Role Redesign Guide provides a structured approach for agencies to create new volunteer roles or adapt existing ones to better fit agency needs and strengthen volunteer engagement. The 5-step guide includes templates to assist Volunteer Management Practitioners through the process of redesigning roles to meet the needs of their organisation and evolving volunteering landscape. Resources:
| Volunteer Management Learning & Development Enhancing skills and competencies are important to staying relevant for all Volunteer Management (VM) Practitioners, to better support their agency and service users. Learning can be in the form of training courses or workshops, or through conferences and networking sessions. Find out more on the learning opportunities for VM Practitioners here | Volunteer Management Network | Volunteer Management Champions – Catalysing Change in Volunteerism & Volunteer Management A new initiative to identify, develop and empower a core group of VM Practitioners to catalyse change, shape, and advocate volunteer management practices within the social service sector. This initiative seeks to provide development and growth opportunities for our VM Practitioners to contribute beyond their agencies to catalyse growth at the sectoral level. |
Want to find out more about our volunteer management initiatives, register here to be a part of the community!
Alternatively, feel free to drop us an email at volunteer_resource@ncss.gov.sg for any queries related to volunteer management.