Social Service Organisations
Social Service Professionals
Donate / Volunteer
Name of e-services
The system is to primarily support the following:
Name of e-service
Estimated time to complete form
Fund Raising Permits
Under the House-to-House and Street Collections Act, all public fund-raising activities that involve house-to-house and street collections must be licensed by the Police or by NCSS.
The Land Transport Authority's Certificate of Entitlement (COE) Exemption Scheme allows eligible Voluntary Welfare Organisations to be exempted from payment of the COE for vehicles that are used to transport elderly or disabled beneficiaries of their services/programmes.
COMPASS Fee Concession
NCSS member VWOs can receive 50% off on music copyright fees payable to the Composers and Authors Society of Singapore Ltd (COMPASS). These fees are to be paid when musical works controlled by COMPASS are played or broadcast at any event.
SingTel has partnered with NCSS to subsidise selected telecommunication costs for VWOs through the SingTel Sponsorship Scheme. This scheme covers telecommunication lines and broadband plans from SingTel and SingNet.
Flag Day Ballot
Flag Day slots are allocated through an annual exercise starting with registration in June/July, online selection of preferred dates in August and finally a balloting exercise in September.
Community and Sports Facilities Premises
The Urban Redevelopment Authority’s (URA) Community and Sports Facilities Scheme (CSFS) aims to facilitate the integration of community facilities with commercial developments such as shopping malls. Under this scheme, landlords are granted additional Gross Floor Area (GFA) for premises that are largely used for community outreach including social services such as disability, family and eldercare services.
Name of e-service
e-Case Management System
The electronic Case Management System (eCMS) is a web-based tool which facilitates coordinated care for clients through seamless case management within each voluntary welfare organisation (VWO) and amongst VWOs.
Agency/programme would need to sign-up for eCMS account first, then individual user-id setup within eCMS, and finally SingPass account is needed to login to eCMS.
To sign-up for eCMS, please email [email protected].
Maximum file size is 2MB and the following file types can be attached within eCMS:
Standard government terms and conditions apply.
Name of e-services
Estimated submission and/or processing time
For VWOs applying for non-preapproved courses
For training providers applying for preapproval of courses
*Note: All attachments should be within a size of 5MB
For more information, please contact Ms Leong Mei Chin at 6211 3051 or email at [email protected]
Enhanced Programme Evaluation System
The Enhanced Performance Evaluation System (EPES) is a web-based system that facilitates submission by VWOs of achievements like output, outcomes and client milestone indicators.
Users would need to have their accounts created by the User Administrator in their VWO in order to access it. Thereafter, they would use their personal SingPass ID & password to access EPES.
EPES does not support the uploading of any file types.
Please have the following information ready when submitting the registration:
NCSS Membership Application
If your organisation is interested to apply for NCSS membership, please proceed.
a. Particulars of Organisation (eg. Organisation Name, Address, Staff Contact Details, Background of Organisation)
b. Information on services / programmes
c. Information on Management Committee Members
d. Governing Instrument of the organisation i.e. Constitution / Memorandum & Articles of Association (M&AA)
e. Copy of letter / computer printout from Registry of Societies (ROS) or Accounting & Corporate Regulatory Authority (ACRA) as proof of registration as society or company
f. Audited Financial Statements for the last 2 years
*If your organisation is a new set-up, please provide the projected income, expenditure and reserves / accumulated fund for the next 2 years. If your organisation has only 1 year’s audited financial statements, please also provide a breakdown of the projected Income and expenditure for the current year.
Other Documents (if any)
g. Latest Annual Report
h. Information or collaterals on the organisation and services / programmes
i. Copy of letter from Commissioner of Charities (COC) as proof of charity status (if any)
a. The application will take about 20 minutes to complete.
b. Field marked * are mandatory. Please indicate “N.A.” if any of the fields are not applicable.
c. The application must be endorsed by the Chairperson /President of the organisation to be considered as complete. If the applicant is not the Chairperson, an email will be sent to the Chairperson/President so that s/he can complete the declaration section online.
d. Upon the receipt of your application, you will receive an acknowledgement within 3 days. An NCSS staff may contact your organisation for more details.
e. Approval of NCSS membership and the type of membership to be granted will be decided by the NCSS Executive Committee.
f. Your organisation should be informed of the outcome of the application via post within 3 months from the date the application was received.
Please read the Obligations of NCSS Members before you proceed with the application.
Name of e‐ service
A brief description of the e‐service
Estimated time of completing the e‐service
This facility allows the trainer to perform the following transactions:
• View and update your trainer’s profile
• View the current courses you are delivering
• View updates of AE engagement events
We will respond to you within 5 working days.
We regret that only shortlisted candidates will be contacted.
This facility allows self‐paying individuals to apply for SSI courses.
Applicants will be screened according to terms and conditions to determine eligibility for WDA funding.
The application will be processed at least two weeks before commencement of course.
Organisation Course Application
This facility allows employees to apply for SSI courses which are funded by their organisations.
This facility allows applicants to make payment of course fee using e‐ NETS, credit/debit card or i‐banking.
We will respond to you within 7 working days.
This facility allows you to enquire on course‐ related matters such course dates and any available funding.
We will respond to you within 3 working days.
This facility allows you
to enquire on the status
We will respond to you within 3 working days
Please have the following information ready when submitting the application:
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