VCF IPG Adopting and Scaling of Innovation and Productivity Improvements


The grant is under the purview of VCF Innovation & Productivity Grant. For more information on VCF Grants, please visit their website.

[UPDATE: There are new changes to the Claim Submission process of VCF Grants. Details can be found under Disbursement Procedures below.]


This grant supports social service agencies in the adoption and scaling of innovations and technology solutions that will optimise resources and improve productivity for the organisation and/or the sector.
The Innovation & Productivity Grant (IPG) supports these two components in this category:
  • Adoption of Innovation and Productivity Improvement Projects:
Supports social service agencies in implementing innovations and technology solutions, for more optimal resource utilisation and to improve productivity. This component supports any Innovation and Productivity projects that are not related to IT Adoption, Research or Pre-scoped Consultancy.
  • Scaling of Innovation and Productivity Improvement Projects.
After undertaking Pre-scoped Consultancy projects, social service agencies will gain more confidence and experience to take on larger productivity improvement projects. IPG can continue its support for social service agencies in pursuing larger-scale productivity projects under this category so that the impact of the efforts can be further increased.
The supported projects will need to achieve at least one KPI of 10% productivity savings (e.g. Reduction in Manpower Cost, Reduction in Time etc).
Projects supported in this category are productivity-enabling technologies to streamline or automate service delivery work processes to raise productivity.
Examples of projects supported in this category are:
  • Social Service Institute Process Improvement Project.
  • Resident Monitoring System to track the movement of the residents in the centre
  • Water Monitoring Technology to monitor the well-being of vulnerable elderly
Please click here for past approved IPG projects.
IPG does not fund purchase of computers/laptops/tablets, commercial-off-the-shelf software, software subscription, or projects that do not improve the capabilities of social service agencies (e.g. replacement of servers). 

Application Criteria & Eligibility
  1. All NCSS member social service agencies or MSF-funded social service agencies can apply for the VCF grant.
  2. The projects must be one-off and non-recurring in nature.
  3. Funding will not be extended to projects that:
    • have already commenced, or
    • are receiving other sources of government funding, unless specifically allowed by NCSS
  4. Projects are required to achieve at least 10% productivity or cost savings.
  5. Projects can only commence upon VCF approval, unless specifically allowed by NCSS.
  6. Late applications will NOT be processed and also NOT be automatically moved to the next window.
  7. Incomplete applications will NOT be processed.
  8. Please note that approval of applications is on a first come, first served basis, subject to budget availability.
Funding Quantum
Items Funding Level Capped at
One-time implementation costs,
which include 1st year subscription
and maintenance cost
Up to 80% of the approved project cost
or actual expenditure,
whichever is lower
2nd and 3rd year recurrent costs
(e.g. subscription and maintenance fees)
Up to 50% of the approved recurrent cost
or actual expenditure,
whichever is lower

The additional funding for the 2nd and 3rd year recurrent costs is only applicable for applications received from 1 Nov 2020 onwards. 

Disbursement Procedure


Disbursement Milestones Deliverables % of Funding to be Disbursed
Upon signing of Funding Agreement
  • A copy of signed agreement in soft copy
50% of approved quantum
Submission within 5 months after project completion
  • Project Evaluation Report, which includes a to-date evaluation of the project and achievement of KPIs.
  • A soft copy of the Post Implementation System Acceptance Sign-off document (if any)
  • Claim Form with the relevant invoices from vendor
  • Any other required materials
40% of the approved quantum or actual expenditure, upon satisfactory assessment of submission
Submission within 26 months after project completion
  • Post Project Evaluation report, which includes an update on the impact to the sector
  • Claim Form with the relevant invoices (e.g. for subsequent years' subscription and maintenance fees) from vendor
  • Any other required materials
10% of the approved amount or actual expenditure, upon satisfactory assessment of submission

The disbursement milestones and deliverables may be subject to changes within the context of each submitted application, upon assessment and review by the VCF Evaluation Panel and the VCF Secretariat.

We have made changes to the claim submission process and will no longer accept hard copy submissions. Please use the claim form provided for all claims, and send the completed form and supporting documents to the email contact indicated at the bottom of this page. Please email us to obtain a copy of the claim form if you do not have one.

Apply Now
Application Deadline
Click here to see application submission closing dates and VCF Evaluation Panel Meeting dates.
Application Procedures
  1. IPG projects typically require in-depth discussions between applicants and NCSS departments who are assessing the applications. Applicants interested in embarking on such projects are strongly encouraged to contact the VCF Secretariat early for preliminary discussions before submitting applications. 

  2. Applicants should email the technical proposals from three comparable vendors, together with the Supplementary Form (IPG-H4 Form) to for preliminary assessment.

  3. The VCF Evaluation Panel meets once every two months. Please click on the VCF Evaluation Panel meetings for the submission deadlines.

  4. IPG applications submitted within the stated submission deadlines will be tabled at the corresponding Panel meeting dates as stated in the VCF Evaluation Panel meetings. Depending on the complexity of the project, completeness of the application submission, as well as the number of applications received during the specific submission window, applications may be moved to the following window.

  5. All applications should be submitted through the Funds Application System (FAS).
    1. Login to e-services (“Login as Corporate” on the left using your CorpPass to access FAS).
    2. Click on Funding Application.
    3. Click on New Application and select Funding Application Type:  IPG – Adoption & Scaling Innovations & Productivity Improvements
    4. Fill up the online application form.
    5. Upload the Supplementary Forms, Cost & Benefit Analysis (to calculate productivity savings) and other required documents.
    6. 3 comparable quotations/proposals from the external consultants (i.e. quotations/proposals should cover the same work scope) must be uploaded for projects that are above $6,000. Wherever possible, the social service agency should choose the choice that has the best value, and provide justification if it is not the lowest. The 3 quotations should have a breakdown on the software and hardware costs, costs of man-hour per day and the number of man-hours required for the project.
    7. Please email the technical proposals from three comparable vendors, together with the application form to
  6. Applicants are required to present their proposals to the VCF Evaluation Panel, unless informed otherwise by NCSS.

In view of the current COVID-19 situation, please access our e-services to minimise your time spent in public places. If you need to submit grant-related documents, please login to e-services (refer to Application Procedures above) or email/mail to the respective grant's contact person. Rest assured you will continue to receive quality service through our e-services.

Contact Email: