This section is a compilation of local and overseas resources that serve to inspire us to transform and rethink the way we approach issues, to achieve our shared 4ST vision.
Local | ||||
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Tech for Good: How Tech is Transforming Social Services in Singapore Social Service Net (SSN) is a shared platform that collates and stores client information gathered from the Social Service Agencies (SSAs). Developed by the Ministry of Social and Family Development, SSN is an example of how technology is transforming the social service sector in Singapore. | Transforming Community Care in 2030 Examples of care and support services for the ageing population in Singapore. These include the Community Networks for Seniors (CNS) initiative, as well as proactive outreach and community support. |
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Incentivising New Partnerships for Social Impact Impact of COVID-19 on the social sector and tools that can help to incentivise the equivalent of venture capital for social impact. The article also compares opportunities and stages of local and global innovation. | The Unlimited Enabled By UOB |
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President’s Design Award | Design of the Year 2018 – Who Cares? Transforming the Caregiving Experience in Singapore / Improving Singapore’s Social Services through Design | 12 Companies Recognised for ‘Exemplary Efforts’ to Promote Mental Health at Work 12 companies were commended for promoting positive mental health awareness in their workplace, offering job opportunities to persons with mental health conditions, commemorating World Mental Health Day, equipping their staff with knowledge on identifying mental health issues, and providing accommodation for staff with mental health issues. |
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New Strategic Capabilities and Partnership Paradigms for Singapore’s Social Sector Cross-sector partnerships may better address increasingly complex social needs. This article includes examples from the United States and Canada in redefining partnership paradigms towards a stronger social service sector. | Thinking Out of Boxes for Social Good Social innovation, cross collaboration between government and non-profit businesses, as well as successful strategies and programmes can help drive change for social good. |
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Future Readiness in the Social Service Workforce Fei Yue Community Services shared about how they invest in developing their employees through extensive training, as part of their human capital strategies. | Volunteering In Singapore To Make A Difference This webpage showcases a full range of information that is related to volunteering in Singapore. It includes details such as the different types of volunteering, small ways of giving back, volunteering during COVID-19, as well as the future of volunteering. |
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Striving and Thriving: These students work with NPOs to build capacity and foster opportunities This article is about a group of students from Singapore Management University (SMU) who offers pro-bono consulting to non-profit organizations. It reflects the presence of volunteering and innovation which takes place in the social sector. | Redefining Community Service During Covid-19 This article shows how COVID-19 is affecting public volunteering in Singapore. It also covers different ways of redefining community service or public volunteering during the pandemic. |
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18-year-olds Step Up To Volunteer Amid COVID-19 Pandemic Youths stepped up and partnered with New Hope Community Services to address community needs, raise awareness of the homeless and displaced situation in Singapore. Innovative fundraising means were also used to help raise funds. | Lessons from Singapore on how tech can help the elderly thrive By 2050, one in six people will be over the age of 65. As a result, there will be an increasing pressure on governments and healthcare systems to look after its elderly population. Technology posits to provide solutions to this growing issue. Singapore, as an example, shows how technology can make a huge difference to the elderly. |
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Embracing technology to meet community needs In the wake of COVID-19, charities should focus on innovating and developing new skills which will allow them to continue their operations, develop their capabilities and deliver services to those in need.
| Tech and Data Help To Maintain Privacy For Food Aid Beneficiaries
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Global | ||||
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Grand Challenges for Social Work: Progress and Plans for the Grand Challenges A comprehensive view on the progress and plans of the American Academy of Social Work and Social Welfare’s initiative to champion social progress powered by science, and to tackle the nation’s toughest social problems. | Changing Hearts, Changing Lives: How 5 Social Initiatves in Chicago Are Making a Difference Five social initiatives in Chicago and the role that social workers played in helping the less fortunate. |
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Co-Production: A Powerful Approach to Social Services Design Co-production, design thinking and person-centered care are some of the innovative concepts in planning social services. This article delves into the ‘bottom-up’ approach that has been adopted in Europe. | Nonprofit Boards: It Is Time to Lift Your Gaze and See the System A framework for how non-profit boards might steer the organisations through crises by combining traditional governance with systems thinking. |
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Social-Impact Efforts That Create Real Value Weaving Environmental, Social and Governance (ESG) efforts into the strategy and operations will differentiate a company from the others. | Don’t Let Financial Metrics Prematurely Stifle Innovation Measure innovation with metrics demonstrating the impact and value of new ideas. |
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The Future of Work for Social Services Rethink how social programmes are delivered with technology, using IBM’s Future of Work Framework. | To Combat Adversity, Resilient Nonprofits Think Long and Short |
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The New Volunteer Workforce Non-profit organisations rely heavily on volunteers, but many are not able to manage them and often neglect them.. This article explores how to manage volunteers a highly valuable asset for organisations. | The Promise of Skills-Based Volunteering |
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Leap to the future of healthcare: Reinvent through business building
As the world emerges from COVID-19 pandemic, organisations start to relook at their business models and sources of revenue to ensure sustainability. This article delves into the healthcare sector and how that can be achieved. | The new possible: How HR can help build the organisation of the future |
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Digital Mental Health Services The landscape of digital mental health services has changed considerably since the outbreak of Covid-19. Charities will have to relook at how they provide mental health services digitally, and coordinate their efforts to ensure better outcomes and long term sustainability. | Sharing digital tools to bridge the divide The Good Things Foundation is a digital inclusion NFP that works with a network of on-ground partners to help those struggling to connect to the digital world because now, more than ever, not being part of the digital environment can have profound economic, social and health consequences. |
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The future of digital transformation
Given the COVID-19 outbreak, charities embraced digital acceleration in 2020 in attempt to adjust to the everchanging demands and to meeting the ‘new normal’. The article explores possibilities and prospects of digital transformation for the social service sector. | Digital Transformation Is About Talent, Not Technology Contrary to popular belief, digital transformation is less about technology, and more about people. This article emphasises on the importance to invest in the people who will be tapping on the technology, instead of only purchasing the technology. |
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Digitising Isn’t the Same as Digital Transformation
COVID-19 accelerated the pace of many companies’ digital initiatives, yet it is crucial for leaders to rethink of how digitalisation is applicable to the organisation, how they could co-create value within the ecosystem and how their organisations can be transformed to enable digital transformation to take place. |
4ST (2017 – 2021) Publication |
4ST Videos |
Introduction of the Social Service Sector Strategic Thrusts |
4ST Information Booklets |
Information sheet on Social Service Sector Strategic Thrusts (4ST) discussion
Insights from Social Service Summit 2021 breakout discussions
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