Transformation Marketplace

A future-ready agency is within your reach!

Immerse in an interactive showcase of familiar settings that are re-imagined to empower staff and service users, foster collaboration and build partnerships.

Meet tech vendors and discover the array of technology suited for organisations of different digital archetypes. Be inspired by the success stories of fellow agencies who have adopted the solutions and transformed their organisation’s capabilities.

NCSS Social Service Summit 2023 - Transformation Marketplace (1)

NCSS Social Service Summit 2023 - Transformation Marketplace (2)

NCSS Social Service Summit 2023 - Transformation Marketplace (3)

Key Highlights

Explore the use of assisted case recording and analytics to enhance your case management processes and improve staff productivity.

Improve service user well-being and safety surveillance through the use of thermal imaging while preserving privacy.

See how an interactive map allows your agency to perform geospatial map search functions and review outreach efforts with potential service users.

Unlock the future with video analytics technology that can automate your front-desk operations and detect incidents for timely intervention.

Transformation marketplace - Venue Map

Zone 1:
Sector Support Initiatives

Strengthen your agency’s capabilities through the curated schemes featured. Learn about the initiatives that can guide your capability-building journey.

Zone 2:
At the Centre

From registration to case management, check out the solutions that can increase staff productivity and enhance service-user satisfaction. Also discover how technology can be used to facilitate professional development of your staff.

Zone 3:
Within the Residential Home

Promote residents’ safety and well-being while they are in our Homes; and staff effectiveness in caregiving with the latest technology.

Zone 4:
In the Community

Better engage service-users through tech-enabled applications for greater autonomy and ownership.