The NCSS website will be undergoing scheduled maintenance on 27 Nov (Sat) from 8am to 10am. You may experience downtime during this maintenance period. We apologise for any inconvenience caused.
Currently, many distress helplines are facing bandwidth constraints, i.e. volunteers may not be experienced to spot clients with early signs of distress, while professionals may suffer from fatigue and miss out on some cases. Hence, this platform seeks to support both volunteer-manned and professional-manned helplines in a structured way to identify and right-site clients to get the right level of intervention as early as possible.