Our Initiatives Tech-And-GO! Capability Building Social Service Agencies - Consultancy

Social Service Agencies - Consultancy

Deloitte Consulting and ThunderQuote are the appointed consultants for NCSS to provide Technical Advisory and Project Consultancy services to help the social service sector in digital transformation.

 

To learn more about each consultant, please access their respective resources below:

SSAs can tap on the following services to be guided on their technology adoption journey:


Technical Advisory

 

What’s in it for your agency?

 

  • Enjoy 100% funded pre-project technical advisory, to support your agency before you start an IT project
  • Be more assured of greater IT implementation success, by being informed of possible IT enhancements to work on and potential pitfalls to avoid
  • Save time and effort to source for suitable consultants, by engaging a pre-appointed consultant – Deloitte Consulting or  ThunderQuote

 

What is Technical Advisory?

 

Technical Advisory aims to provide fully-funded pre-implementation diagnosis and advisory on technology relevant to the agency. After assessing the needs of your agency, the pre-appointed consultant may provide the following services:

 

  • Analyse existing IT funding applications, cybersecurity, hardware and/or infrastructure to identify areas of improvement
  • Recommend Start Digital pre-scoped IT solution(s) that your agency can apply under Tech-and-GO! Funding
  • Recommend modules under Project Consultancy, from the 2 tracks of Digital Implementation Consultancy or Digital Strategy Planning

 

Who is eligible for Technical Advisory?

 

All NCSS members and MSF-funded SSAs who are assessed require diagnosis and advisory on technology adoption.

 

What is the funding coverage?

 

Technical Advisory is fully funded for eligible SSAs. Upon completion of the technical advisory, the consultant will provide proof of deliverables for SSA to sign for concurrence. There is no payment required from the SSA.

 

What is the application process?

 

Step 1: Submit the Technical Advisory Application Form by every Friday at 12 noon (weekly application closing) from now till 31 March 2022.

 

  • Indicate your preferred consultant in the form
  • NCSS will allocate the preferred consultant or another consultant based on available capacity

 

Step 2: The application outcome will be communicated within two weeks.

 

Step 3: Once your application is approved, the consultant will contact you to begin the technical advisory. Step 4: Once the technical advisory is completed, the consultant will obtain a signed acknowledgement from your agency and bill the full amount directly to NCSS.

 

FAQ

 

For more enquiries on Technical Advisory, please contact Tech-and-GO@ncss.gov.sg.

 

Project Consultancy

 

What is Project Consultancy?

  • Project Consultancy aims to support eligible SSAs in planning and implementing any IT project, through two consultancy tracks: Digital Implementation Consultancy and Digital Strategy Planning
  • The consultancy will be provided in individual modules per IT project according to SSAs’ needs and budgets
  • SSAs can choose from pre-appointed consultants – Deloitte Consulting or  ThunderQuote

 

Which modules should my agency apply for? If your agency is unsure which modules can suit your IT needs and your digitalisation plan, please see the guidelines for each consultancy track below:

 

  1. Digital Implementation Consultancy Guidelines
  2. Digital Strategy Planning Guidelines

 

The guidelines can support your agency in choosing the modules and provide greater details on the consultant’s services and deliverables for each module.

 

Who is eligible?

All NCSS members and MSF-funded SSAs who have met the following eligibility criteria:

 

1. Your agency should ensure project ownership and has identified a project lead and needed resources to work with the consultant.

2. If your agency is applying for Digital Implementation Consultancy, you are

  • implementing an IT solution,
  • have a dedicated funding source to support the IT project implementation, and
  • able to complete the project implementation within one year, or latest by 31 December 2022, whichever is earlier.

3. If your agency is applying for Digital Strategy Planning, you are

 

  • planning to embark on a digital transformation project within the organisation in the mid to long term.

What are the funding details?

 

Support is provided up to 80 per cent, capped at $40,000, where funding is provided directly to the pre-appointed consultants upon completion of the consultancy service.

 

Refer below for the details of the consultancy packages:

 

T-G_ProjectConsultancy_web

 

How to apply for Project Consultancy?

 

Step 1: Submit the Project Consultancy Application Form by every Friday at 12 noon (weekly application closing) from now till 31 March 2022.

 

  • Indicate your preferred consultant in the form
  • NCSS will allocate the preferred consultant or another consultant based on available capacity

Step 2: The application outcome will be communicated within two weeks.

Step 3: Once your application is approved, the consultant will contact you to discuss the scope of work.

How do payment and disbursement work?

Upon completion of the consultancy service, the consultant will provide proof of deliverables for SSA to sign for concurrence. The consultant will bill NCSS for the funding amount and bill SSA for the co-pay amount only.

FAQ

For more enquiries on Project Consultancy, please contact  Tech-and-GO@ncss.gov.sg.