In this Non-Profit Organisation (NPO) Edition of the Accenture-SMU Managing Change in the Digital Age Course, you will experience a modern course that marries next generation digital strategies with proven change management principles. The 2-day course blends structured content delivery with group case study activities and design thinking methods. This learning programme will enable NPO leaders to grow more comfortable with driving the digital agenda within their organisations. Learning emphasis will be on providing a positive guided learning experience to build NPO leaders’ confidence in leading the transformation journey within their organisations.
Participants will be guided on how to assess their organisation’s digital readiness and will receive a take-home digital capability toolkit to help them see through their organisation’s digital transformation journey post-course and coaching. At the end of the training, NPO leaders will have developed an implementable digital transformation plan of their own and identified related strategies and initiatives to be instituted in their organisations.
Enable yourself to be an activator of change today.
As digitalisation becomes ubiquitous and the non-for-profits sector strive to transform in response to
growing demands, new skills are required across the sector workforce in order to enable transformation to be realised. Making sense of opportunities and solving the entrenched challenges in the sector requires an understanding of key transformation
components, including data analytics, innovation and design thinking, business process transformation, digital technology planning and systems thinking.
The Professional Diploma in Digitalisation (for Non-Profits), jointly awarded by NUS Institute of Systems
Science and National Council of Social Service (NCSS), will be made up of 5 courses and a capstone project. The 4-6 month capstone project will demonstrate the skills learnt from the 5 courses towards a digitalisation project for intended organisation.
This programme is offered as a series of short training courses ranging from 2 to 3 days each in duration, and can be taken as separate modules, as and when convenient. The courses cover key skill areas that impact the organisation’s transformation
outcomes. Participants are taught through classroom lectures, group discussions, and experiential workshops. Upon completion of the essential training courses, participants will proceed to complete a capstone project, designed to enable them to apply
the skills learned in practice.
Figure 1 - Overview of the Professional Diploma in Digitalisation (for Non-Profits)
Who Should Attend The programme is intended for organisations to support their employees
who are involved in digital transformation planning or activities, to learn the relevant skills and deliver a digitalisation or digital transformation related projects within their organisations.
Pre-requisites No specific pre-requisites are required to undertake the training courses as each course is designed to build key skills from scratch, and has been
designed to be accessible to participants from across the sector, building transformation leadership skills regardless of the individual’s position in their organisation’s hierarchy.
Service Design (3 days) Service Design leans on concepts and practices in ‘Design Thinking’
to research and develop innovative ideas. The course offers organisations the process, methods, tools and techniques to translate innovation into a reality.
Data Storytelling (3 days) The course equips participants with essential skills to draw insights from data, deploy story boards and present their insights using the most effective visual representations. Skills learnt in this course would help
place the organisation on the path towards data driven decision making.
Business Process Reengineering (3 days) Business Processing Reengineering (BPR) is defined as the fundamental re-thinking and radical redesign of business processes to bring about dramatic improvements in critical, contemporary measures of performance, such
as cost, quality, service and speed.
Digital Transformation Planning (3 days) This course examines an organisation and how it can embrace digital in the pursuit of value creation. It introduces tools for internal and external analysis to help identify digital opportunities. An architectural
approach is then taken to create a transformation plan.
Systems Thinking & Root Cause Analysis (2 days) This course will provide systems thinking and root cause analysis skills to cater to complicated, complex and chaotic problems often found in digitalisation. Techniques covered will include data-hypothesis cycle for
complicated problems; analysis and change of systems behaviour; analysis and change of people behaviour; framework approaches to complicated, complex and chaotic problems and how these are manifested in techniques such as Sense-making, Lean Startup
and Design Thinking as well as in other techniques.
Capstone Project (4-6 Months) Upon completion of the training courses, participants will embark on the capstone project, preferably within their own organisation. The capstone project is designed to enable participants to effectively apply the
knowledge and skills gained during the training courses.
The capstone project comprises three mandatory phases to be completed within 4-6 months: Phase 1: Research Solutions towards Transformation Goals Phase 2: Design and Implement Pilot Phase 3: Analysis, Insights and Conclusions
Established in 1981, the Institute
of Systems Science at National University of Singapore (NUS-ISS) develops digital talent for the industry through graduate education, professional development programmes, consultancy, applied research and career services. NUS-ISS is widely recognised
as a champion of the national SkillsFuture movement, enabling a digital economy that is always learning and always leading.
NUS-ISS has implemented a unique portfolio of multiple
learning pathways, with a wide spectrum of programmes in critical industry disciplines, such as software development, data science, artificial intelligence, cybersecurity, smart health, digital government and digital innovation.
To date, over 148,000 infocomm & business professionals, 7,700 corporate clients organisations and 6,620 graduate programmes alumni have benefited from NUS-ISS’s suite of services. Its programmes
are delivered by NUS-ISS staff with an average of more than 20 years of industry experience.
PROGRAMME OVERVIEW In this 2-day workshop, learners can understand about the current and future digital trends in AI, IoT, data science, cloud computing, cybersecurity, digital marketing and an online collaborative tool known as Microsoft Teams. They will acquire
the awareness and confidence to step into the new digital workplace. Learners will also perform a digital skills gap analysis and acquire a training plan to fulfil the gap.
Faris Malik, Learning Facilitator (Digital Business)
Faris is a Learning Facilitator and Trainer at
Lithan Academy, taking charge of Digital Marketing, Digital Business and Innovation Management programs. He is also a serial entrepreneur who has been involved in ventures from various industries including education, urban farming and coffee.
ABOUT LITHAN ACADEMY Our vision is to be the leading digital learning and talents platform with a mission to deliver future ready talents
& enterprises. We take pride in cultivating the mindset of Learn, Innovate and Grow in our employees and our learners. We have trained more than 20,000 learners and over 2,000 enterprises in Singapore and around the region on in-demand digital skills such as data science, AI development, cyber security, business analytics and digital marketing among many others.
PROGRAMME OVERVIEW The objective of the national initiative is to help Singaporeans prepare for the future economy. Future-ready Singaporeans will welcome and anticipate changes in workplaces. They are aware of current and emerging technology and data trends. They will have the confidence to navigate their learning and career pathways throughout life stages. Key components covered include (i) adopting a digital mindset (ii) learning about technology (iii) data management (iv) innovation and digital technology (iv) self-directed action.
The topics/modules covered are:
Introduction to the digital economy
Why go digital?
Self-assess existing digital capabilities
Navigate the Digital Workplace
Email, Communication apps/platforms, translation tools
Cybersecurity – antivirus, anti-malware, scam
Data management in consideration of PDPA guidelines
Access, Evaluate and Apply Information
Access public agency platforms via SingPass App
Create Digital Content
Understand the different types of licenses and permissions that apply to digital content
Design principles and useful apps/platforms OR Basic videography principles and editing
Develop action plan for use of digital technology in one work function
Identify and explore short courses for further learning
Learn to apply for SkillsFuture Credits
The duration programme is 2 days/ 14 hours.
WHO SHOULD ATTEND PMET / non-PMET
AWARD A Certificate of Participation will be awarded to the participants who meet the 75% attendance requirement.