Donation tracking is a fundamental and key process in social service agencies, especially for Institutions of Public Character (IPCs). Many agencies, regardless of size, maintain multiple data sources to track donation details. 


How can we make the process more efficient?

Meet Ka-Ching! A donation tracking tool that automates and streamlines back-end donation tracking processes to reduce duplication of work. Through Ka-Ching, agencies can better track and process donations thanks to the smart tool that reduces duplicate data entries and generates more accurate donation reports. Agencies can also offer that special touch to their donors by creating customisable receipts and thank you letters.


Who developed Ka-Ching?
Ka-Ching was developed by NCSS appointed consultant, Empact, in collaboration with fifteen social service agencies of different profiles serving various sub-sectors. The projects were fully funded by VWOs-Charity Capability Fund (VCF) through NCSS. All agencies signed a funding agreeement prior to project kick-off and adhere to all VCF-Innovation and Productivity Grant funding principles.

What are the key features?


What are the benefits?

Sounds too good to be true, but what are the limitations?


I am interested. Can I still apply?

Applications are now closed.
Interested agencies could get in touch with the consultant, Empact at ka-ching@empact.sg to find out how they can take on Ka-Ching.

A total of 61 agencies benefitted from the project through the following stages...

...and achieved the following project outcomes:

Watch this video to see how Ka-Ching had benefitted Action For AIDS!