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Social Service Summit 2021 Charts Transformation for a Future-Ready Sector with Launch of Two New Initiatives
14/07/2021

The Industry Digital Plan for Social Services (IDPSS) and the Empowerment Guide were launched to support transformation efforts for the sector. These initiatives are developed in alignment with the Social Service Sector Strategic Thrust (4ST) five-year roadmap, and ladders up to the SSA 3.0 vision for a social service sector that constantly seeks ways to deliver services in more effective forms; is adaptive to leverage technology and innovation; invests in building up leadership, manpower and organisational capabilities; and which is able to harness the strengths of the community to deliver effective outcomes for service users. 

 

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Taskforce to Launch Guide on Strengthening the Social Service Sector Beyond COVID-19
06/05/2021

Recommendations from the Beyond COVID-19 Taskforce were released today in a guide for social service agencies (SSAs) and stakeholders to strengthen the resilience of the social service sector in managing future challenges, titled “Emerging Stronger Together – A Guide Beyond COVID-19”. The Taskforce is a Singapore Together Alliance for Action set up by the National Council of Social Service (NCSS) in May 2020, to support the sector in responding to COVID-19 and propose directions and plans for a stronger social service sector in the longer term.

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Strengthening Volunteer Management Capabilities of Social Service Agencies through NCSS' Enhanced Volunteer Manager Funding Scheme
24/03/2021

Since the launch of the NCSS Enhanced Volunteer Manager Funding Scheme (Enhanced VMFS) on 19 August 2020, 44 professionals, managers and executives have been hired under the scheme as dedicated volunteer managers at social service agencies (SSAs), with 6 more coming on board in the coming months. The two-year scheme supports SSAs in obtaining manpower that can help them transform and adapt their services in the new normal through strengthening their volunteer management capacity. 

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NCSS Launches Beyond the Label Media Guide to Promote Balanced Media Portrayals and Reporting Involving Persons with Mental Health Conditions
16/03/2021

NCSS launched the Beyond the Label media guide at a dialogue session attended by representatives of the media, SSAs, partner agencies and persons in recovery. Developed in consultation with representatives from the media, SSAs and persons in recovery, the media guide is a resource for journalists and media professionals, providing guidelines on the portrayals and reporting of mental health issues or writing about incidents involving persons with mental health conditions. The media guide includes information like stigmatising words to avoid, and helplines and resources that can be shared with the public. 

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Industry Digital Plan By MSF And NCSS To Support Social Service Agencies In Improving Service Delivery And Outcomes
05/03/2021

MSF and NCSS are developing an Industry Digital Plan (IDP), in consultation with the social service sector and an Advisory Panel. The IDP provides systematic guidance on how social service agencies (SSAs) can assess and accelerate their digitalisation. 

 

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