The NCSS website may undergo scheduled maintenance on the Saturday following the 3rd Tuesday of each month, from 10pm to 6am. We apologise for any inconvenience.

Industry Digital Plan for Social Services

Year Published 2021

The IDPSS was developed by the National Council of Social Service (NCSS), in consultation with the Ministry of Social and Family Development, the IDPSS Advisory Panel and many other private, public and social service sector professionals. It aims to provide systematic guidance on how Social Service Agencies (SSAs) can assess and accelerate their digitalisation depending on their needs and digital readiness.


Click to view the Industry Digital Plan for Social Services

Industry Digital Plan for Social Services

Additional Resources