Scam Advisory

Beware of scammers claiming to be linked to and representing NCSS

Scammers are using “Certificate of Appreciation” claimed to be issued by NCSS for investments. If you have been contacted to invest in such a scheme, IT IS A SCAM.

(An example of a "Certificate of Appreciation" claimed to be issued by NCSS.)

If you suspect that you are a target:

1. File a police report immediately

2. Write to us at NCSS_QSM@ncss.gov.sg or call our hotline at 6210 2500

If you received an SMS from the government, check that it’s gov.sg

From 1 Jul 2024, government SMSes will be sent from a single Sender ID: gov.sg. Visit sms.gov.sg for more information.

Be alert to suspicious messages or requests

The National Council of Social Service (NCSS) and its entities - Community Chest and Social Service Institute will not ask you to send money, give us your credit card information, banking login details, or One-Time Passwords (OTP) via SMS or messaging apps.

We will communicate with you via official channels such as emails, newsletters, and websites. Transactions will be conducted via Giving.sg’s donation site, Community Chest’s website or Social Service Institute’s website.

Scammers may pretend to be real organisations and contact people through text messages, messaging apps, email or phone calls.

For more scam-related advice or scam updates, you can:

• Visit the Scam Alert website

• Call the 24/7 Anti-Scam Helpline at 1799