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Frequently Asked Questions
Get instant answers to your general enquiries with our list of Frequently Asked Questions.
Enquiries
Contact us at 6210 2500 from 9am to 6pm, Mondays to Fridays. Alternatively, send your enquiries or feedback to us using the online feedback form.
Be alert to suspicious messages or requests. Scammers may pretend to be real organisations and contact people through text messages, messaging apps, email or phone calls. For more details, please refer to the Scam Advisory Notice.
Contact list
Community Chest
Hotline: 6210 2500
Donation: ncss_comchest@ncss.gov.sg
EPES system or login issues
NCSS_Support@ncss.gov.sg
Social sector job opportunities
Social service careers
Social service career advice or employment assistance
WSG Careers Connect Centres
WSG at 6883 5885 or NUTC’s e2i Centres at 6474 0606
Social Service Institute
SocialServiceInstitute@ncss.gov.sg
NCSS membership and SSA matters
NCSS_Membership@ncss.gov.sg
Service quality matters
NCSS_QSM@ncss.gov.sg
For whistleblowing, contact us at whistleblow@ncss.gov.sg or visit the Whistleblowing Policy.