WE INNOVATE … TO FUTURE-PROOF THE SOCIAL SERVICE SECTOR WITH IMPACTFUL AND SUSTAINABLE SOLUTIONS.
“We realise that people tend to focus a lot on what to do, however before we know what to do we must first know the why, it is very important to know the purpose of why you are embarking on this innovation journey.” |
TRISTAN GWEE Assistant Director, Presbyterian Community Services |
Adapted from NCSS Social Innovation Starter Kit page 10.
Using Design Thinking Approach
Design Thinking constitutes 5 phases. An innovation team would journey through these phases in iterative cycles, starting from Empathy towards Define, Ideate, Prototype and Test.