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Every stakeholder in the ecosystem has a role to play to lead the desired changes to bring our sector forward.
The 4ST Playbook lists the concrete steps, as well as examples and ideas that different stakeholders can explore to bring the refreshed 4ST forward.
Underlying these actions, it is important for us to cultivate the right mindsets, and be prepared to continuously learn, unlearn, and reposition ourselves to operate within changes and new possibilities. This includes making better use of data and technology, and planning for the longer-term. Leaders too play a crucial role in guiding their organisations through such initiatives by exemplifying these behaviours and shaping organisational culture. The Playbook content is not meant to be exhaustive and will be updated over time as ideas and efforts materialise. We welcome you to contribute any ideas and examples to enrich the content of the Playbook. Do write to us at planning@ncss.gov.sg.
OutcomesYou may explore the playbook segments by clicking on each outcome below. |
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Practices and solutions in the sector become more person-centred | ||
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Vulnerable groups have support to make well-informed decisions on how their needs and aspirations are met | ||
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The ecosystem leverages the assets of individuals, families, and communities to solve social challenges
Please refer to "Thrust 3: Strategic and sustainable partnerships are fostered between different sectors and stakeholders for greater impact" for additional tips to actualise this outcome |
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More vulnerable people are included and participate in society |
OutcomesYou may explore the playbook segments by clicking on each outcome below. |
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SPEs serve with heart and demonstrate professionalism across all levels, backed by robust governance and strong people practices | ||
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SPEs are forward thinking and practice sustainable resourcing
Please refer to "Thrust 4: The social service sector is well-positioned for the future" for info on how SPEs can be forward thinking. |
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SPEs collaborate across the sector and beyond to optimise resources and enhance effectiveness |
OutcomesYou may explore the playbook segments by clicking on each outcome below. |
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Strategic and sustainable partnerships are fostered between different sectors and stakeholders for greater impact | ||
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Improved diversity and sustainability of resources in the sector | ||
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Sector players take a systems approach to deliver quality, innovative & sustainable solutions and advance sector goals |
OutcomesYou may explore the playbook segments by clicking on each outcome below. |
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The social service sector experiments to develop quality, innovative & sustainable solutions | ||
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The social service sector is well-positioned for the future | ||
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A digitally-enabled and data-driven social service sector |