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Case Allocation System (Green Lane)

The Case Allocation System supports SSAs in distributing client cases to Case Workers by taking into account the current caseloads, case types and competency levels. It makes a recommendation on the case distribution, which is then validated by the Supervisor. The system provides up-to-date information on SWs based on the SSA's requirement, for example number of cases on hand, experience/training and minimum/maximum case load (to be adjusted based on other commitments such as group work, community outreach or projects).

Vendors & Packages available
Green Lane Solution
  • Green Lane Solutions have no pre-approved vendors, so your agency is encouraged to shortlist and assess your preferred vendor based on your needs, and in accordance with your internal procurement guidelines. Only 1 Quotation is required for Green Lane Solutions. Maximum fundable amount per unit: $30,000