Research Publications
NCSS helms flagship studies such as the Quality of Life, Public Attitudes and Social Service Sector Survey series. We have also launched the Sector Evaluation Framework in September 2021.
We also welcome collaboration with partners to conduct joint studies, publish papers in academic peer-reviewed journals, and present these findings on shared platforms.
Quality of Life studies
Public Attitudes
Social Service Sector Survey
Topical Studies
Research Engagements
Presentation of NCSS studies at NUS Social Service Research Centre Seminar Series
Join us on 11 January 2023 (Wednesday) as we share key findings from the Quality of Life of Children and Youth study (2022). The link to the livestream will be posted closer to the event.
Video links to previous presentations with NUS SSR may be found here:
Roundtable Discussions with social service agencies
To facilitate mutual sharing of resources, best practice and areas of improvements during research, NCSS will be hosting half-day roundtable discussions with researchers and staff from social service agencies.
Stay tuned for updates on future events in this series!
Evaluation & Research Seminar
We thank all who tuned in to our E&R Seminar on 1 August 2022 where resources, tips and best practices were shared by NCSS and social service agencies.
Stay tuned for updates on future events in this series!
Research Resources
This e-newsletter consolidates and highlights the latest research findings, resources and platforms from NCSS for member agencies, volunteer researchers and academic partners.
To join the mailing list for the Research Pulse, please email research@ncss.gov.sg.
Social Service Sector Repository
A first-of-its-kind online database, the Repository houses rigorous research conducted by NCSS member agencies and public service agencies on topics relevant to the sector.
Registration is free for NCSS member agencies (one shared account per agency). To sign up for an account, please fill in the Registration for the Social Service Sector Repository form.
Scholarly Journal Database
NCSS subscribes to the EBSCO scholarly journal database and provides free access to our member agencies (one shared account per agency).
To apply for a new account or check the login details registered to your agency, please email research@ncss.gov.sg.
NCSS Ethics Review Committee
The NCSS Ethics Review Committee (ERC) provides an accessible, timely and robust ethics review platform for research studies that social services agencies would like to
conduct.
Volunteer Research Consultant Matching Service
NCSS provides this service to match volunteer research consultants with social service agencies that require assistance with research projects (e.g. consultancy, advice, data analysis).
To apply, please fill in the Application for Volunteer Research Consultant Matching form.
Online Interactive Dashboards
To enable more targeted and data-driven service planning in the social service sector, NCSS is developing a series of interactive dashboards using data from previous research studies. This provides social service agencies (SSAs) easy access to insights on service users studied and supplements findings released in our study reports. The dashboard also allows SSAs to compare data and identify potential areas of needs that can be addressed through programmes and services.
Please click on the interactive dashboards listed below for more information. Watch this space as we progressively add more dashboards!
Interactive Dashboards: Quality of Life of Children and Youth (2022)
The study on Quality of Life (QOL) of Children and Youth by the National Council of Social Service (NCSS) is the first nationwide study in Singapore that adopts a common framework to investigate the well-being of children and youth, both with and without health conditions (i.e., chronic illnesses, mental health conditions, or developmental or special needs). From 2018-2019, over 10,000 surveys were administered across households, schools, hospitals and social service agencies (SSAs).
Click on the image to access the dashboard.
Interactive Dashboards: Understanding the Quality of Life of Caregivers (2022)
NCSS conducted the Quality of Life Study on Caregivers in 2018. This study seeks to examine the well-being of caregivers and to provide a holistic view of the aspects of life deemed important to caregivers. This is the first
study in Singapore that focuses on the needs and well-being of caregivers of different groups needing help. The study will serve as a baseline for future comparison, allowing changes in quality of life of caregivers to be tracked over
time. This will help social service stakeholders to assess the impact of their initiatives and identify trends for future planning.
Click on the image to access the dashboard.
Interactive Dashboards: Social Service Sector Survey (2021)
The National Council of Social Service (NCSS) has been empowering its members and the wider social service ecosystem to better meet the needs of service users. To examine the progress of the sector, address sector needs and be future-ready, NCSS conducted the Social Service Sector Survey in 2021 with NCSS member social service agencies (SSAs), the general public and corporate funders.
Click on the image to access the dashboard.
Sector Evaluation Framework
NCSS's Sector Evaluation Framework is an outcome measurement framework that provides a common language for the different stakeholders in the sector to measure programme outcomes and articulate impact. This is achieved by using standardized and validated outcome measures for programmes with similar objectives.
To support SSAs in familiarising themselves with SEF, a resource guide and factsheets have been released in July 2023.
