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NCSS’ Sector Evaluation Framework provides a repository of outcome metrics that evaluate programmes with similar objectives consistently. Among other standardised monitoring indicators, it includes the quality of life of service users. With similar programmes reporting the same outcome metrics, the framework provides a common language for agencies, funders and the Government to articulate impact for greater clarity and accountability.
To allow for smoother transition, the Sector Evaluation Framework will be implemented gradually, starting with a select pool of programmes and social service agencies based on their funding renewal, research and evaluation capability, and strategic importance. We expect to onboard close to 42 programmes in FY22, impacting more than 3,000 service users. Progressively, we seek to roll this out to all programmes in the coming years.