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Volunteer Management Learning Lab

The NCSS Volunteer Management Learning Lab is a Learning Series where volunteer managers collaborate to share best practices and develop practical resources for the sector.

Last updated 20 August 2025
Group photo at Volunteer Management Workshop Series

Overview

Session highlights

2025

Building Successful Volunteerism Partnerships for Service Delivery
Unleashing the Strategic Value of Volunteer Segmentation
Harnessing Technology and Data to Optimise Volunteer Programmes
Measuring Volunteers’ Impact to Enrich Impact Narratives
Redesigning Volunteer Roles to Support Service Delivery
Building a Robust Volunteer Pipeline: Sustainable Approaches to Increase Overall Manpower Capacity

2024

Sustainable Volunteerism: Create, Enhance, and Measure Volunteer Impact
Develop your Volunteer Strategy
Formation of a Volunteer Management Sub-Committee
Managing and Mitigating Risks for Volunteers and Volunteer Managers
Strategic volunteer deployment: Integrating volunteers effectively within service models
Effective risk management for Volunteer Managers: Identify, assess, control & review

2023

How to conceptualise and formulate your volunteer strategy
Enhancing volunteer experience for stronger retention

2022

Developing your volunteers for growth and progression
Engaging volunteers with strategic marketing lenses