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Volunteer Management Workshop Series
The NCSS Volunteer Management Workshop Series bring together volunteer managers to collaborate, innovate, and develop practical resources that address emerging challenges in the sector.
Last updated 21 April 2025
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Overview
Volunteer management (VM) is becoming more complex and requires stronger strategic collaboration. The NCSS Volunteer Management Workshop Series brings together social service sector leaders and volunteer managers to address key challenges through thematic workshops, and to co-develop learning resources that strengthen VM strategies and practices.
Session Highlights
2025
Measuring Volunteers’ Impact to Enrich Impact Narratives
Discover how volunteer impact can be measured through collaborative approaches and frameworks, guided by the Volunteer Impact Measurement Kit, to develop effective strategies to capture and communicate volunteer value.
View graphics recording.Redesigning Volunteer Roles to Support Service Delivery
Explore innovative approaches to redesigning volunteer roles and co-create service delivery models that contribute to a Volunteer Roles Library that benefits the sector.
View graphics recording.Building Successful Volunteerism Partnerships for Service Delivery
Delve into approaches for effective volunteerism partnerships and insights that foster stronger collaborations among organisations, volunteers, and communities.
View graphics recording.
2024
Managing and Mitigating Risks for Volunteers and Volunteer Managers
Explore strategies for identifying and managing risks in volunteer programmes, as well as practical insights that strengthen ethical decision-making and safety practices across the sector.
Download learning report.Develop your Volunteer Strategy
Explore approaches to developing volunteer strategies aligned with organisational missions, strengthening programme planning, implementation, and measurement across organisations.
Download learning report.Formation of a Volunteer Management Sub-Committee
Explore approaches to forming and structuring volunteer management committees that strengthen governance and advisory practices in social service agencies.
Download learning report.