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National Council of Social Service

What we do

NCSS drives sector transformation by addressing needs, building capabilities, and fostering impactful partnerships guided by our Social Service Sector Strategic Roadmap.

Last updated 25 April 2025

Powering a connected and sustainable ecosystem

Through our range of services and offerings, we identify gaps and needs in the sector, foster partnerships for greater impact and ultimately, drive transformation in the sector by strengthening the capabilities of social service agencies and engaging with corporates and community groups. Explore and learn more about our work as a sector developer below.

Leading the social service

Banner featuring an arrow with icons. NCSS social service strategic roadmap 4st logo.

Providing strategic direction

Find out more about our vision for the sector and the key thrusts needed to ensure a future-ready sector.

Building sector capability & capacity

NCSS sector evaluation framework. A diverse group of professionals brainstorming with sticky notes on a glass board.

Sector Evaluation Framework

Learn more about how social service agencies can grow sustainably with frameworks, insights, and resources for lasting impact.

NCSS organisation development grants. Close-up of different hands implying a discussion and signing a document.

Organisation development grants

Explore grants and schemes that support SSAs in organisational, people and service development.

Leading translational social research

NCSS research and evaluation social service sector. Close-up of different hands implying a discussion with a laptop.

Research and evaluation

Discover research and insights into evidence-based practices to meet community needs through data-driven improvements.

Driving sustainable philanthropy

Smiling woman in a yellow top shakes hands with another woman in an office. NCSS sustainable philanthropy.

Sustainable philanthropy

Understand the key building blocks of creating a more sustained and longer-term approach to giving.

Community help & guides

A young boy with glasses playing on a seesaw, smiling joyfully with an adult outdoors. NCSS community help and guides.

Discover

Explore our comprehensive resources to be an ally for an inclusive society.

NCSS membership

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Join us

Become a member organisation and connect with a network of passionate professionals and organisations.