Capability Building

Enhancing Our Social Service Sector Together

At NCSS, we are committed to strengthening the capabilities of our member social service agencies. This commitment is vital to enhance their productivity and the quality of service delivery, ultimately benefiting our service users.

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Building a Compassionate Team

Manpower is a vital resource, enabling us to effectively carry out our work for the benefit of our clients. Nurturing and developing our professionals is crucial in our ever-evolving landscape. Our goal is to develop competent individuals who possess qualities such as compassion, empathy, and resilience. These qualities enable us to provide the support our service users truly need.

As a part of NCSS's Sector Capability & Transformation Group (SCTG), Social Service Institute (SSI) is a SkillsFuture-accredited Continuing Education and Training (CET) centre. Aligned with the Social Service Sector Strategic Thrust (4ST), SSI focuses on developing skilled professionals in the social service sector through leadership, stakeholder partnerships, innovative and entrepreneurial spirit in providing relevant and quality training.

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