Volunteer management

Overview

Volunteer management is key to driving an organisation’s growth by engaging leaders and board members of social service agencies (SSAs) to recognise the strategic value of volunteers. By highlighting the crucial role that volunteer managers play in advancing the organisation’s mission, this approach aims to secure the commitment of key decision-makers.

Through collaboration and shared understanding, SSAs can leverage effective volunteer management to create meaningful change, improve service delivery, and ultimately enhance the organisation’s overall impact.

Our programmes

Volunteer Management Champion Programme

This programme cultivates experts in volunteer management, empowering leaders to drive lasting change in our community.

Volunteer Management Experiential Learning Programmes

Enhance your skills as Volunteer Management Leaders through a 2D1N development camp.

Volunteer Management Leadership Series

Join the Volunteer Management Leadership Series to enhance strategies for effective volunteer management in your agency.

Volunteer Management Network

Join the Volunteer Management Network to learn, share best practices, and collaborate with peers in the social service sector.

Volunteer Management Workshop Series

A workshop series where volunteer managers come together to develop practical resources for the social service sector.

Conferences & Masterclasses

Empowering the volunteer community by sharing insights to enhance management skills and drive sector growth.

Project V

Project V connects corporates with social service agencies to foster regular, long-term volunteering partnerships that drive lasting social impact.

International Volunteers Management Day

Celebrated annually on November 5, this day honours the invaluable contributions of volunteer managers worldwide. Since 2020, NCSS has spearheaded a social media campaign to raise awareness about how volunteer managers lead organisations in optimising volunteer resources, enhancing service delivery, and driving organisational growth.

Our IVMD campaigns have garnered national attention, with various organisations—from social service agencies to nonprofits, public agencies, and grassroots initiatives—joining us in recognising their dedicated volunteer managers for their exceptional work and contributions.

Our volunteer stories

Explore inspiring stories, news, and media content that foster positive change and promote inclusivity in Singapore

Integrating Volunteer Management Within SSA’s Organisational Strategic Plan

Gain valuable insights from the board members of New Hope Community Services, SINDA, and PPIS on the importance of volunteer management as a key element of an organisation's strategic plan, helping to amplify impact and drive the achievement of organisational goals and outcomes.

Beacon (Journey of a Volunteer Manager)

Directed by local award-winning filmmaker Mr Daniel Yam with volunteers from New Hope Community Services and Team Nila, the video takes us on the journey of a Volunteer Manager, in showing care for individuals and families in need in our community through volunteering efforts.

Changing lives as a Volunteer Manager

Launched in conjunction with International Volunteer Managers Day (IVMD), this is a story about Ms Serene Cheng, a Volunteer Manager from Filos Community Services, and her passion in working tirelessly behind the scenes to bring smiles to the service users while curating meaningful experiences for the volunteers.

In the news

Read about volunteer management stories and articles

Join our volunteer management community!

Curious to know more about our exciting volunteer management initiatives? Register here to be a part of the community!

Join the VM Telegram group

Join the grounds-up Telegram group, initiated by a Volunteer Management Practitioner for fellow practitioners to share and exchange valuable resources.