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National Council of Social Service
Children with special needs and youth-at-risk

Koh Rae Ai

23 July 2025

Rae Ai's story: Once supported by Youth Guidance Outreach Services (YGOS), she now gives back as an intern, helping other youths. Her journey shows how guidance can inspire a cycle of support.

Koh Rae Ai in front of a wall painting

Rae Ai was bullied as a teenager because of her small build and introverted nature. However, attending a YGOS after-school programme changed her outlook on life.

The programme helped Rae Ai, then a 13-year-old teenager, cope with socio-emotional issues, and boosted her self-esteem. Although she has since graduated from the programme, Rae Ai maintains a close relationship with the staff at YGOS, who played a significant role in supporting her through her teenage years. “They made me realise that there are still good people in this world,” says Rae Ai. The staff had also supported Rae Ai through the loss of her mother to cancer in 2021.

Today, Rae Ai has grown into a cheerful and positive young woman who wants to make an impact. She has completed a Nitec course in Community Care and Services and currently works part-time with YGOS whilst completing her diploma in Early Childhood Education. She aspires to be an early childhood educator who makes a difference in the lives of young children.

Find out more about other social service users we support.