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National Council of Social Service

Service users

Read the stories of our service users.

50 articles

23 July 2026

Suhaida

With employment support from SPD, Suhaida overcame barriers caused by hearing loss, gained confidence, secured meaningful employment, and achieved greater independence.

Adults with disabilities

23 July 2026

James

After losing his mother, James* struggled with addiction and felt lost. With support from WE CARE’s recovery programme, he found a community that understood him, rebuilt his confidence, and took positive steps towards recovery. Today, he continues moving forward with hope, resilience, and a renewed sense of purpose.

Persons with mental health needs

16 June 2026

A Framework for Lasting Recovery

Recovery from addiction takes time, consistent support, and a community to come back to.

Persons with mental health needs

16 June 2026

Lighting the Way to Timely Mental Health Support

For young people struggling with their mental health, getting support early matters - but costs, long waits, and not knowing where to turn often get in the way.

Persons with mental health needs

19 May 2026

Mdm Jumiati

Through grief and illness, Mdm Jumiati found strength, healing, and a renewed purpose to care for others.

Seniors in need of support

30 April 2026

Joel

With the right support, Joel found his footing, rebuilt his confidence, and discovered a strength he never knew he had.

Children with special needs and youth-at-risk

14 January 2026

Jazz's Journey: From Grief to Hope

With WiShine, Jazz and her children received the help and support they needed to heal and rebuild.

Families in need of assistance

14 October 2025

Nadiyah

With HCSA Community Services’ SPIN, Nadiyah found strength in connecting with other mothers at the shelter.

Families in need of assistance

1 October 2025

Nur Safinah Thufailah Binte Mohammed Samsul

Attending Eden School has helped Safinah’s personality shine. She has grown to be a sociable child who is always ready to help her teachers and peers.

Children with special needs and youth-at-risk

23 July 2025

Koh Rae Ai

Rae Ai's story: Once supported by Youth Guidance Outreach Services (YGOS), she now gives back as an intern, helping other youths. Her journey shows how guidance can inspire a cycle of support.

Children with special needs and youth-at-risk