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National Council of Social Service

Roles in social services

Discover key roles in the evolving social service sector and how you can make a meaningful difference in your community.

Last updated 26 May 2025
Social service professionals collaborating around a table, engaging in a discussion. NCSS roles in social service.

Overview

As our population evolves and social needs become increasingly complex, the social service sector will continue to grow, leading to a rise in demand for skilled professionals in the various roles within the sector. Check out MyCareersFuture for job opportunities.

Roles in social services

Explore some of the key roles and career paths in the social service sector and join the sector to make a meaningful difference to people living in the community.

A female staff assists a client at the front desk with a smile. NCSS corporate services careers in social service.

Corporate Services

Make a positive impact by ensuring the effective and efficient running of our social service agencies and centres.

A counsellor engaging in a session with a client. NCSS counselling roles in social service.

Counselling

Empower clients to overcome obstacles by discovering their strengths and understanding their feelings and emotions.

A female educator engaging young children in an interactive learning activity. NCSS education roles in social service.

Education

Maximise the potential of children through education and help them lead meaningful lives with dignity and independence.

A female professional discusses an art project with clients. NCSS engagement and fundraising roles in social service.

Engagement and Fundraising

Engage funders, donors, volunteers and corporate and community partners to bring in resources to support agencies.

A female staff observes and takes notes while a client stacks colourful blocks. NCSS psychology roles in social service.

Psychology

Empower the vulnerable to build resilience and overcome psychological challenges like depression, addictions and trauma.

A female staff offers a bowl of food to elderly clients with a smile. NCSS programme management roles in social service.

Services and Programme Management

Conceptualise, organise and run meaningful programmes and events for social service agencies.

Two staff conducting a home visit with smiles on their faces. NCSS social worker roles in social service.

Social Work

Empower individuals, families, and communities to harness local resources and systems for problem-solving and positive change.

A female therapist assisting an elderly male client with exercises. NCSS therapy roles in social service.

Therapy

Deliver targeted interventions to enhance the physical, cognitive, speech, and functional abilities of those in need.

A group of guys playing a ball game outdoors. NCSS youth work roles in social service.

Youth Work

Guide and support disadvantaged or at-risk youths to help unleash their full potential.