Our InitiativesTech-And-GO!Funding & Support - SSAsTech Subsidy - SSAs
Our Initiatives Tech-And-GO! Funding & Support - SSAs Tech Subsidy - SSAs

Tech Subsidy - Social Service Agencies

The following grants are only applicable for NCSS Member SSAs.

If you are unsure if your organisation fulfils this requirement, please refer to the list under 'Directory of NCSS Members'.


Summary of Grants

icon Start Digital

What is Start Digital?
  • SSAs can start their digitalisation journey by taking up IT solutions to harness ICT, automate processes and embark on digital transformation projects.
  • Two KPIs to be fulfilled:
    • 20% improvement in manpower productivity
    • 70% staff/client satisfaction.
    Read more information on how to measure the KPIs.
Applying for Start Digital
Step 1: Obtain a quotation for your project
  • Your agency is only required to provide one quotation if you choose a pre-scoped or green lane IT Solution. If your agency would like to work with a non-pre-scoped vendor, please email us at Tech-and-GO@ncss.gov.sg.
  • The cost breakdown template is optional and will only be requested on a need basis.
  • Please verify and validate vendor information, service rendered and/or financial status to ensure that the vendors and quotations are legitimate.
Step 2: Prepare supporting document
Step 3: Apply via OurSG Grants (OSG) Portal*

*Applications now open all year round!

  • Log in to the OSG Portal using Corppass.
  • Fill in the application with the necessary information, and upload the quotation and supporting documents onto the OSG portal. Please ensure that the Project Start Date indicated is at least 8 weeks from the day of submission.
  • Estimated application assessment period is 10 weeks, but might extend if application is more complex/incomplete.

 

Start Digital Funding Disbursement
80% upon acceptance of Letter of Acceptance (LOA)* on OurSG Grants system
Final 20% upon satisfactory assessment of claim documents within 8 months after project completion
*Applicants will be required to submit a new claim via OSG with the signed vendor’s agreement after acceptance of LOA to receive the 1st disbursement.

Others

For more information on Start Digital, please refer to our FAQ, or watch: "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs".

icon Go Digital

What is Go Digital?
  • Go Digital aims to support SSAs in implementing large-scale/specialised information technology (IT) solutions for optimal resource utilisation and improved productivity.
  • Three KPIs to be fulfilled:
    • 20% improvement in manpower productivity
    • 70% staff/client satisfaction
    • Break even within 4 years.

Read more information on how to measure the KPIs.

Applying for Go Digital:
Step 1: (If applicable) Submit Preliminary Assessment
  • SSAs are not required to submit a preliminary assessment, except for IT Infrastructure.
  • If you are applying for IT Infrastructure, please submit a preliminary assessment. 
  • An officer will be in touch with you within 3 working days to discuss your project scope.
  • Please note that if your agency has not submitted a preliminary assessment, your application runs the risk of being rejected.
Step 2 (If applicable): Conduct OHFSS Self-Assessment
  • SSAs are required to conduct the OHFSS Self-Assessment no less than 3 years before any CCT application valued over $90,000.
Step 3: Obtain project quotations of comparable scope
  • Three comparable quotations are required.
  • Please include this cost schedule template as part of the quotations for submission to Go Digital.
  • Please verify and validate vendor information, service rendered and/or financial status to ensure that the vendors and quotations are legitimate.
Step 4: Prepare supporting documents
Step 5: Apply via OurSG Grants (OSG) Portal*

*Applications now open all year round!

  • Log in to the OSG Portal using Corppass.
  • Fill in the application with the necessary information, and upload the quotations and supporting documents onto the OSG portal. Please ensure that the Project Start Date indicated is at least 12 weeks from the day of submission
  • Estimated application assessment period is 16 weeks, but might extend if application is more complex/incomplete.

 

Go Digital Funding Disbursement
80% upon acceptance of Letter of Acceptance (LOA)* on OurSG Grants system
Final 20% upon satisfactory assessment of claim documents within 8 months after project completion
*Applicants will be required to submit a new claim via OSG with the signed vendor’s agreement after acceptance of LOA to receive the 1st disbursement.

Others

For more information on Go Digital, please refer to our FAQ, or watch: "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs".

icon Grow Digital

What is Grow Digital?
  • Grow Digital funds non-pre-scoped or large-scale tech solutions, focusing on personalised, service user-centered solutions. Examples of service delivery tech include: 
    • Technology that benefits the clients directly (e.g. rehabilitation equipment, gamfication, chatbot).
    • Technology that helps front end staff to better serve their clients (e.g. cleaning robot, surveillance solutions, well-being monitoring solution).
  • Three KPIs to be fulfilled:
    • 20% improvement in manpower productivity
    • 70% staff/client satisfaction
    • Break even within 4 years.
    Read more information on how to measure the KPIs.
Applying for Grow Digital
Step 1: Submit Preliminary Assessment
  • An officer will be in touch with you within 3 working days to discuss your project scope.
  • Please note that if your agency has not submitted a preliminary assessment, your application runs the risk of being rejected.
Step 2 (if applicable): Conduct OHFSS Self-Assessment
  • SSAs are required to conduct the OHFSS Self-Assessment no less than 3 years before any CCT application valued over $90,000. 
Step 3: Obtain project quotations of comparable scope
  • Three comparable quotations are required.
  • Please include this cost schedule template as part of the quotations for submission to Grow Digital.
  • Please verify and validate vendor information, service rendered and/or financial status to ensure that the vendors and quotations are legitimate.
Step 4: Prepare supporting documents
Step 5: Apply via OurSG Grants (OSG) Portal*

*Applications now open all year round!

  • Log in to the OSG Portal using Corppass.
  • Fill in the application with the necessary information, and upload the quotations and supporting documents onto the OSG portal.
  • Estimated application assessment period is 18 weeks, but might extend if application is more complex/incomplete.

 

Grow Digital Funding Disbursement
80% upon acceptance of Letter of Acceptance (LOA)* on OurSG Grants system
Final 20% upon satisfactory assessment of claim documents within 8 months after project completion
*Applicants will be required to submit a new claim via OSG with the signed vendor’s agreement after acceptance of LOA to receive the 1st disbursement.

Others

For more information on Grow Digital, please refer to our FAQ, or watch: "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs".

icon CCF-ICT Category A

What is CCF-ICT Category A?

80% of the supported cost or actual expenditure, whichever is lower, and capped at:

  • 4 computers (Desktop or Laptop): $1,500 per equipment
  • 2 Printers: $300 per equipment
  • 1 Broadband Account: $1,700 per account
  • Website development costs to facilitate publishing of charity’s information for transparency: $3,000 per agency
  • Subscription charges of video and audio-conferencing tools: $250 per agency
  • Firewall devices: $3,000 per agency
Applying for CCF-ICT Category A
 Step 1: Obtain quotation(s) of comparable project scope
  • Project scope that is ≤ $6,000 requires only one quotation.
  • Project scope that is > $6,000 requires three quotations.
  • The cost breakdown template is optional and will only be requested on a need basis.
  • Please verify and validate vendor information, service rendered and/or financial status to ensure that the vendors and quotations are legitimate.
Step 2: Prepare supporting document(s)
 Step 3: Apply via OurSG Grants (OSG) Portal
  • Apply under the Charities Capability Fund.
  • Log in to the OSG using Corppass.
  • Fill in the application with the necessary information, and upload the quotation(s) and supporting document(s) onto OSG. Please ensure that the Project Start Date indicated is at least 8 weeks from the day of submission.
  • Estimated application assessment period is 8 weeks, but might extend if application is more complex/incomplete.

CCF-ICT Category A Funding Disbursement 

100% reimbursement upon project completion*

*Upon satisfactory evaluation of claim documents

Others

For more information on CCF-ICT Category A, please refer to our FAQ, or watch: "Introduction to Tech-and-GO! Grants under the Community Capability Trust (CCT) for SSAs".

Read the Charities Capability Fund for more information.

Others:

Read more information on Community Capability Trust.

For Corppass assistance, please refer to the Corppass User Guide or email to support@corppass.gov.sg.

For OSG portal assistance, please refer to the OSG Application User Guide, or the FAQ page.

Are part of NCSS
National Council of Social Service

© 2023 Government of Singapore

Last Updated 31 March 2023