Planning to start a digital project?

SSAs can now utilise the below toolkits developed by our pre-appointed consultants! Includes a detailed user guide and templates that you can customise according to the needs of your agency.

• Step 1: Determine the purpose of your digital project.
• Step 2: Select the corresponding suitable toolkit.
• Step 3: Read the user guide for an overview on how to use the templates.
• Step 4: Follow the explanations and instructions included.
• Step 5: Download the templates and customise them for your use!

Check out the Cybersecurity Essentials for Social Services, which aims to establish a set of baseline security standards for the social service and charities sector and, to strengthen cybersecurity awareness by sensitising service providers to and signalling the importance of cybersecurity as a critical part of their operations.

Cybercrime is a clear and present risk to governments, businesses, and individuals. Social Service Agencies (SSAs) and Charities are no exception. In fact, they have a high risk of being a victim of cybercrime, such as data breach, due to the huge datasets of sensitive personal information they tend to hold. Cybersecurity awareness, therefore, is critical for SSAs and Charities to ensure that the interests of their employees, volunteers, and service users are protected.

Click on the infographics below to learn more about the different cyber attacks, and how you can protect your organisation from them:

1. Malware
2. Phishing 
3. Password Attack
4. Denial-of-service Attack
5. Malvertising
6. Website Vulnerabilities
7. Man-in-the-Middle Attack

The Data Management Guide for Social Services aims to provide guidance to Social Service Agencies (SSAs) and Charities on recommended practices for handling data in a data lifecycle approach, with relevant resources, guides and references.

Check out the Service Delivery Technology Toolkit for Disability Services, which aims to provide SSAs with the good practices on how best to adopt technology in adult disability services to stream line processes, optimise resources and enhance care for clients.

Note: 
For optimal browsing of the toolkit, kindly download a copy to your desktop and enable javascript on your Acrobat Reader.

The use of systems and processes in volunteer management are important elements to improve productivity and ensure volunteers are engaged meaningfully. Core stakeholders of a Volunteer Management System (VMS) agree that VMS is necessary for effective and efficient volunteer management. However, many face difficulties in identifying their needs and requirements for a suitable VMS. Hence, the Volunteer Management System – Selection and Implementation Roadmap (VMS-SIR) aims to guide Social Service Agencies (SSAs) through the process of selecting and implementing a suitable VMS.