Gardens by the Bay (GB) as a People's Garden, has worked with NCSS to offer free admission to its two conservatories for holders of the Developmental Disability Registry (DDR) identity card, Public Assistance card, Public Transport Concession (PTC) cardF
for Persons with Disabilities, and to beneficiaries of NCSS member agencies.
Social service agency group visits - Complimentary admission for social service agencies' beneficiaries. Accompanying caregivers/minders will enjoy a 50% discount on admission.
Individual visits - Complimentary admission for holders of the DDR Identity Card, Public Assistance Card, and Public Transport Concession card for PWDs. Up to two accompanying caregivers/minders will enjoy a 50% discount on admission.
NCSS member social service agencies that provide direct social services are eligible for GB's Gift of Gardens programme. Complimentary and discounted admission covers GB's two conservatories, namely Cloud Forest and Flower Dome. For more information,
you may refer to the FAQs.
For Group visits, please
contact GB’s sales team to make the necessary arrangements at least 10 working days in advance so as to ensure a smooth visit. The Letter of Confirmation issued by GB’s sales team during pre-booking must be presented at the ticket counter
to redeem tickets on the day of the visit.
Holders of the DDR identity card, Public Assistance card, and Public Transport Concession card will enjoy complimentary admission to GB's conservatories when making individual visits. Originals of
the respective cards must be presented at the ticket counter to redeem tickets on the day of the visit.
Mandai Wildlife Reserve is a unique wildlife and nature destination in Singapore committed to conservation, sustainability, education and research. It is home to Singapore Zoo, River Wonders, Night Safari, and Bird Paradise – with a 5th new wildlife park, an eco-friendly resort, and more nature-based experiences to come.
Mandai Wildlife Reserve is managed by Mandai Wildlife Group (‘the Group’). As a homegrown brand, the Group believes that locals should have the opportunity to enjoy wildlife and nature. They want to give back to the nation that has supported
their wildlife parks for the past four decades.
In their commitment to be inclusive and embrace those who are less privileged, they have worked with the National Council of Social Service (NCSS) to offer complimentary admission to beneficiaries of NCSS member organisations that provide social services
so that all may experience the wonders of wildlife with them.
Civil Service Club Associate Membership for Staff of NCSS Members
Staff of NCSS Members can enjoy subsidised rates to join the Civil Service Club (CSC) as associate members. This will grant them access to CSC’s three Clubhouses and two Chalets (former Aloha Resorts Loyang and Changi) facilities. A CSC member enjoys the many more discounts and privileges not limited to the following perks:
Free access to CSC’s three clubhouses swimming pool facilities;
Free supplementary membership for immediate parents, spouse and children (one-time admin fee per card applies); and
Member’s rate for chalets bookings, recreational activities, sports facilities and parking at CSC Clubhouses.
Certificate of Entitlement (COE) exemption for social service agencies vehicles
The Land Transport Authority's Certificate of Entitlement Exemption Scheme allows social service agencies to be exempted from payment of the COE/Prevailing
Quota Premium (PQP) and Additional Registration Fee (ARF), for Category C vehicles (i.e. passenger vans) that are used to run their direct welfare services.
Please note that this scheme has ceased as of 31 Dec 2017. In its place, MSF and MOH have introduced new funding arrangements with effect from 1 Jan 2018 as follows:
Social service agencies with existing COE exempt vehicles may continue to use them until the end of the vehicles’ statutory lifespan of 20 years.
With the scheme’s cessation in Dec 2017, these agencies are no longer
required to submit annual utilisation reports for their COE exempt vehicles.
Transfer of existing COE Exempt Vehicles
If your social service agency wishes to transfer its existing COE exempt vehicle(s) for use in another programme
or to another agency with IPC status to transport elderly or persons with disabilities for direct service programme*, please write in to the relevant Ministry for approval:
*Supported programme refers to residential care for elderly and disabled, day care for the elderly and disabled, employment programmes for the disabled, special schools, and transport scheme for the elderly or disabled.
The Urban Redevelopment Authority (URA) introduced the Community and Sports Facilities Scheme (CSFS) in 2003 for the integration of community facilities in commercial developments such as shopping malls. Under this scheme, landlords are granted additional
Gross Floor Area (GFA) for community outreach use of premises, including:
Child care services
Volunteerism and volunteer-based programmes
NCSS engages potential landlords to offer CSFS space to our member social service agencies. Tenant social service agencies pay monthly service charges for the maintenance of common facilities and relevant utility charges. Detailed guidelines on the CSFS
scheme can be found on the URA website.
Tenant social service agencies must maintain their NCSS membership and IPC status throughout the lease period.
NCSS currently administers CSFS premises at six sites listed below:
Bishan Junction 8
Tiong Bahru Central Plaza
The CSFS premises at Tiong Bahru Central Plaza and Chinatown Point were developed under a social service hub concept where tenant social service agencies share the use and jointly manage common facilities such as meeting, counselling and
activities rooms, reception and pantry area.
The close proximity of the social service agencies enables cross-referral of services and also promotes greater synergy for integrated service delivery, making it more convenient for service users.
Application for Premises
Community and Sports Facilities Scheme In partnership with commercial developers, NCSS facilitates the allocation and administration of space for social service agencies at Community and Sports Facilities Scheme (CSFS) sites. When a CSFS space becomes available, eligible NCSS members will be invited via email to submit their applications for assessment.
HDB Void Deck With effect from 1 Jul 2013, the Ministry of Social and Family Development will oversee application for Housing and Development Board void deck premises, previously administered by NCSS. More information can be found on MSF's website.
Community Centres Community Centres (CCs) offer commercial space for lease. Please contact People's Association directly for leasing
of CC's commercial spaces. View available CC spaces for lease.
Disused State Buildings Singapore Land Authority (SLA) seeks to put vacant State properties to optimal use while they are pending future development.
SLA-managed properties are mainly premises that were previously used for schools, CCs and camps. The list of State properties that are available for lease can be found at State Property Information Online (SPIO).
Contact Us For enquiries on CSFS, please contact SSAs Benefits (National Council of Social Service) at 6210 2462 or email to firstname.lastname@example.org.
The Composers and Authors Society of Singapore Ltd (COMPASS) protects the copyright interests of composers, authors, and publishers of musical works and their associated lyrics. Therefore
music copyright fees have to be paid when musical works controlled by COMPASS are used at any event.
NCSS member agencies are eligible for a 50% concession for all music copyright fees payable to COMPASS for events that they organise.
With effect from 1 June 2018, NCSS members are to apply directly to COMPASS for this concession.
NCSS member organisations that are registered charities will need to secure a date using a booking system before commencing to raise funds through island-wide street collections (eg. Flag Days). This requirement only applies to physical Flag Days
involving island-wide street collections, and not online Flag Days or fundraising campaigns which can be conducted without securing a date from NCSS.
All Saturdays, and Wednesdays during school holidays have been allocated for NCSS members to conduct physical Flag Days. Each organisation is entitled to only one physical Flag Day (Single or Joint) per year, and Joint Flag Days can be held between
up to 4 NCSS members. Organisations are not allowed to withdraw their booking after confirmation by NCSS.
Organisations keen to organise physical Flag Days may refer to the table below:
Refer to this BookingSG link to book your Flag Day (log in via Singpass).
Do note that as the Charities Unit (CU)’s fundraising disclosure regime has not come into effect, charities who are intending to conduct Flag Day are still required to obtain a fund-raising permit from NCSS. Charities will be notified by CU of the
actual implementation date, along with more details of the fundraising disclosure regime in early 2023.
Under the House to House and Streets Collection Act, all public fund-raising activities that involve house-to-house and street collections are required to be licensed by the Singapore Police Force’s Licensing Division.
Examples of these fund-raising activities include fun fair / bazaar / carnival, walkathon / jogathon / car rally, charity dinner, concert / performances, movie premiere, donation draw, charity auction, placement of donation boxes, car wash, collection
of items, pledge cards, street sales, Flag Day and donation of sale proceeds, etc./
The Ministry of Home Affairs has granted NCSS an Exemption Order for the House to House and Streets Collection Act since 26 Dec 2003. Members of NCSS can apply directly to NCSS for a fund-raising permit.
Application Procedures NCSS members can submit an online application for a permit for fund-raising activities via the e-services.
Application has to be submitted at least 14 days before the commencement of the fund-raising project/event.
No processing fee is required. A Collector's Certificate of Authority will be issued once processing of the application is completed.
NCSS members can enjoy 22% discount for petrol and diesel cost at all Esso sites in Singapore, Terms and Conditions* applies. To enjoy this discount, simply apply for the Esso Fleet Card by filling up the following forms and submitting it to Ms Diana
Giam from ExxonMobil at email@example.com
* Only for existing NCSS members who are new or existing Esso Fleet Card holders. Application and arrangements for the Esso Fleet Card by NCSS members should be made directly with ExxonMobil, and NCSS will not be held liable for any claims under this
arrangement between ExxonMobil and NCSS members.
Singtel has partnered NCSS to subsidise selected telecommunication costs for member agencies through the Singtel Sponsorship Scheme (STSS). As this is a sponsorship from Singtel, only telecommunication lines and broadband plans from Singtel and SingNet
will be subsidised.
Applications for STSS FY21 will be for the reimbursement of Singtel telecommunication expenses incurred from 1 April 2021 to 31 March 2022, for the available subsidies.
Provides Direct Social Service
Available Subsidy (per month)
$15 per line (subject to a minimum Local Call Charge of $10 and excluding subscription fee)
Actual charges up to $120 per line
$10 per line
Internet (for broadband only)
$30 per account
Please note that for new lines or lines not in use for the whole year, subsidies will be pro-rated accordingly.