Gardens by the Bay (GB) as a People's Garden, has worked with NCSS to offer free admission to its two conservatories for holders of the Developmental Disability Registry (DDR) identity card, Public Assistance card, Public Transport Concession (PTC) card for Persons with Disabilities, and to beneficiaries of NCSS member agencies.
Social service agency group visits - Complimentary admission for social service agencies' beneficiaries. Accompanying caregivers/minders will enjoy a 50% discount on admission.
Individual visits - Complimentary admission for holders of the DDR Identity Card, Public Assistance Card, and Public Transport Concession card for PWDs. Up to two accompanying caregivers/minders will enjoy a 50% discount on admission.
NCSS member social service agencies that provide direct social services are eligible for GB's Gift of Gardens programme. Complimentary and discounted admission covers GB's two conservatories, namely Cloud Forest and Flower Dome. For more information,
you may refer to the FAQs.
For Group visits, please contact GB’s sales team to make
the necessary arrangements at least 10 working days in advance to ensure a smooth visit. The Letter of Confirmation issued by GB’s sales team during pre-booking must be presented at the ticket counter to redeem tickets on the day of the visit.
Holders of the DDR identity card, Public Assistance card, and Public Transport Concession card will enjoy complimentary admission to GB's conservatories when making individual visits. Originals of the respective cards must be presented at the
ticket counter to redeem tickets on the day of the visit.
Mandai Wildlife Reserve is a unique wildlife and nature destination in Singapore committed to conservation, sustainability, education and research. It is home to Singapore Zoo, River Wonders, Night Safari, and Bird Paradise – with a 5th new wildlife park, an eco-friendly resort, and more nature-based experiences to come.
Mandai Wildlife Reserve is managed by Mandai Wildlife Group ('the Group'). As a homegrown brand, the Group believes that locals should have the opportunity to enjoy wildlife and nature. They want to give back to the nation that has supported their wildlife parks for the past four decades.
In their commitment to be inclusive and embrace those who are in need of support, they have worked with the National Council of Social Service (NCSS) to offer complimentary admission to beneficiaries of NCSS member organisations that provide social services so that all may experience the wonders of wildlife with them.
Enjoy subsidised rates to become an associate member of the Civil Service Club (CSC). This membership grants you access to CSC's three Clubhouses and two Chalets (former Aloha
Resorts Loyang and Changi) facilities. As a CSC member, you will enjoy benefits including:
Free access to CSC's three clubhouses' swimming pool facilities.
Free supplementary membership for immediate parents, spouse, and children (one-time admin fee per card applies).
Member's rates for chalet bookings, recreational activities, sports facilities, and parking at CSC Clubhouses.
Certificate of Entitlement (COE) Exemption for Vehicles of Social Service Agencies
The Land Transport Authority's Certificate of Entitlement Exemption Scheme allows social service agencies to be exempted from payment of the COE/Prevailing Quota Premium (PQP) and Additional Registration Fee (ARF), for Category C vehicles (i.e. passenger
vans) that are used to run their direct welfare services.
Please note that this scheme has ceased as of 31 Dec 2017. In its place, MOH have introduced new funding arrangements with effect from 1 Jan 2018 as follows:
MOH Funding Arrangements: Social service agencies running MOH-funded programmes can direct their inquiries regarding funding arrangements to Ramlah Hashim at firstname.lastname@example.org.
To meet your transport needs, we encourage social service agencies to explore alternative transport options, as outlined below:
Transport Options for the Elderly
MOH Funding Arrangements (from January 1, 2018): For further information, please email Ms.Ramlah Hashim at email@example.com.
Eldercare Transport Arrangements: Reach out to the Agency for Integrated Care (AIC) at 6603 6800 or email firstname.lastname@example.org.
For social service agencies with existing COE-exempt vehicles, you may continue to use them until the end of the vehicles' statutory lifespan of 20 years.
With the cessation of the scheme in December 2017, these agencies are no longer required to submit annual utilisation reports for their COE-exempt vehicles.
Transfer of existing COE Exempt Vehicles
If your social service agency wishes to transfer its existing COE-exempt vehicle(s) for use in another programme or to another agency with IPC status for the transportation of elderly or persons with disabilities for a direct service programme*, please submit your request to the relevant Ministry for approval:
*Supported programmes encompass residential care for the elderly and disabled, day care for the elderly and disabled, employment programmes for the disabled, special schools, and transportation schemes for the elderly or disabled.
The Urban Redevelopment Authority (URA) introduced the Community and Sports Facilities Scheme (CSFS) in 2003, aimed at integrating community facilities into commercial developments such as shopping malls. This scheme grants landlords additional Gross
Floor Area (GFA) for community outreach purposes, including:
Child care services
Volunteerism and volunteer-based programmes
At NCSS, we're committed to fostering inclusivity and collaboration within our community. That's why we engage potential landlords to offer CSFS space to our member social service agencies. Tenant social service agencies pay monthly service charges for
the maintenance of common facilities and relevant utility charges. You can find detailed guidelines on the CSFS scheme on the URA website.
To participate in the CSFS, tenant social service agencies are required to maintain their NCSS membership and IPC status throughout the lease period.
NCSS currently administers CSFS premises at six locations:
Bishan Junction 8
Tiong Bahru Central Plaza
It's worth noting that the CSFS premises at Tiong Bahru Central Plaza and Chinatown Point were thoughtfully developed as social service hubs. Here, tenant social service agencies share and jointly manage common facilities, including meeting rooms, counselling
spaces, activity areas, reception desks, and pantry facilities.
This proximity not only enables seamless cross-referrals between services but also fosters greater synergy in the delivery of integrated services, ultimately enhancing convenience
for service users.
Application for Premises
Community and Sports Facilities Scheme: In collaboration with commercial developers, NCSS facilitates the allocation and administration of space for social service agencies at CSFS sites. When a CSFS space becomes available,
eligible NCSS members will receive an invitation via email to submit their applications for assessment.
HDB Void Deck: As of July 1, 2013, the Ministry of Social and Family Development oversees the application for Housing and Development Board (HDB) void deck premises, previously administered by NCSS. Further information can be
found on MSF's website.
Community Centres: Community Centres (CCs) offer commercial space for lease. For inquiries regarding the leasing of CC's commercial spaces, please contact the People's Association directly. View available CC spaces for lease.
Disused State Buildings: The Singapore Land Authority (SLA) actively seeks to optimise vacant State properties pending future development. SLA-managed properties primarily include premises previously used for schools, CCs, and
camps. The list of State properties available for lease can be found at State Property Information Online (SPIO).
Contact Us For enquiries on CSFS, please reach out to SSAs Benefits (National Council of Social Service) at 6210 2462 or email email@example.com.
The Composers and Authors Society of Singapore Ltd (COMPASS) protects the copyright interests of composers, authors, and publishers of musical works and their associated lyrics. Therefore, music copyright fees must be paid when musical works controlled by COMPASS are used at any event.
NCSS member agencies are eligible for a 50% concession for all music copyright fees payable to COMPASS for events that they organise.
With effect from 1 June 2018, NCSS members are to apply directly to COMPASS for this concession.
NCSS member organisations that are registered charities will need to secure a date using a booking system before commencing to raise funds through island-wide street collections (eg. Flag Days). This requirement only applies to physical Flag Days
involving island-wide street collections, and not online Flag Days or fundraising campaigns which can be conducted without securing a date from NCSS.
All Saturdays and Wednesdays during school holidays have been allocated for NCSS members to conduct physical Flag Days. Each organisation is entitled to only one physical Flag Day (Single or Joint) per year, and Joint Flag Days can be held between
up to 4 NCSS members. Organisations are not allowed to withdraw their booking after confirmation by NCSS.
Organisations keen to organise physical Flag Days may refer to the table below:
NCSS members can enjoy 22% discount for petrol and diesel cost at all Esso sites in Singapore. Terms and Conditions* applies. To enjoy this discount, simply apply for the Esso Fleet Card by filling up the following forms and submitting it to Ms Diana Giam from ExxonMobil at firstname.lastname@example.org.
* Only for existing NCSS members who are new or existing Esso Fleet Card holders. Application and arrangements for the Esso Fleet Card by NCSS members should be made directly with ExxonMobil, and NCSS will not be held liable for any claims under this arrangement between ExxonMobil and NCSS members.
With effect from 09 Oct 23, the Public Fund-Raising Disclosure Regime will be implemented. With this change, local registered or exempt charities are to disclose details of their Public Fund-Raising appeals on the Charity Portal at least seven working days before the commencement of the appeal.
NCSS members without charity status may collaborate with either
a registered or exempt charity who can make the fundraising declaration on the Charity Portal.
Singtel has partnered with NCSS to subsidise selected telecommunication costs for member agencies through the Singtel Sponsorship Scheme (STSS). As this is a sponsorship from Singtel, only telecommunication lines and broadband plans from Singtel and SingNet will be subsidised.
Applications for STSS FY21 will be for the reimbursement of Singtel telecommunication expenses incurred from 1 April 2021 to 31 March 2022, for the available subsidies.
Provides Direct Social Service
Available Subsidy (per month)^
$15 per line (subject to a minimum Local Call Charge of $10 and excluding subscription fees)
Actual charges up to $120 per line
$10 per line
Internet (for broadband only)
$30 per account
^Please note that for new lines or lines not in use for the whole year, subsidies will be prorated accordingly. For more detailed information, please refer to STSS's Factsheet and FAQs.
Timeline for STSS FY21
To be confirmed
To be confirmed
Disbursements to successful applicants
To be confirmed
To apply for the Singtel Sponsorship Scheme (link is currently not available yet), please login with your CorpPass / SingPass and complete the application form. You will have to:
Fill in all the respective details applicable to you.
Attach your compiled and e-Singtel bill in PDF format within the form.
Ensure the head of the agency reads and accepts the required declaration in the application form.