Gardens by the Bay (GB) as a People's Garden, has worked with NCSS to offer free admission to its two conservatories for holders of the Developmental Disability Registry (DDR) identity card, Public Assistance card, Public Transport Concession (PTC) card
for Persons with Disabilities, and to beneficiaries of NCSS member agencies.
Social service agency group visits - Complimentary admission for social service agencies' beneficiaries. Accompanying caregivers/minders will enjoy a 50% discount on admission.
Individual visits - Complimentary admission for holders of the DDR Identity Card, Public Assistance Card, and Public Transport Concession card for PWDs. Up to two accompanying caregivers/minders will enjoy a 50% discount on admission.
NCSS member social service agencies that provide direct social services are eligible for GB's Gift of Gardens programme. Complimentary and discounted admission covers GB's two conservatories, namely Cloud Forest and Flower Dome. For more information,
you may refer to the FAQs.
For Group visits, please contact GB’s sales team to make the necessary arrangements at least 10 working days in advance so as to ensure a smooth visit. The Letter of Confirmation issued by GB’s sales team during pre-booking must be presented
at the ticket counter to redeem tickets on the day of the visit.
Holders of the DDR identity card, Public Assistance card, and Public Transport Concession card will enjoy complimentary admission to GB's conservatories when making individual visits. Originals of the respective cards must be presented at the ticket
counter to redeem tickets on the day of the visit.
For enquiries and arrangements, please contact GB as follows:
Reserves Singapore (WRS), which manages Jurong Bird Park, Night Safari, River Safari and Singapore Zoo, has been providing complimentary admission to persons with disablities since 2010. WRS has reviewed this scheme with NCSS and has expanded its scope
to include two additional groups of beneficiaries, namely the elderly and patients of community hospitals.
*Kindly note that this scheme is only for local beneficiaries only.
With effect from 1 Jan 2015, WRS scheme for complimentary admission covers:
1. Group visits - Complimentary admission for: a. Persons with disabilities, b. Elderly beneficiaries and c. Beneficiaries of Community Hospitals (new).
Accompanying minders and caregivers
will enjoy a 20% discount on admission
2. Individual visits - Complimentary admission for local holders of the Developmental Disability Registry (DDR) Identity Card. Up to two
accompanying minders and caregivers will enjoy a 20% discount on admission.
Social service agencies that are running programmes for the above mentioned groups of beneficiaries
will be eligible for this scheme when organising group visits. Their beneficiaries will enjoy complimentary admission to WRS's four parks, namely Jurong Bird Park, Night Safari, River Safari and Singapore Zoo, subject to the prevailing terms and conditions
listed on the parks' websites linked below.
If your social service agency is planning outings for beneficiaries to these WRS parks, please contact the relevant park to make the
necessary arrangements at least 7 working days in advance so as to ensure a smooth visit. A confirmation email will be sent by WRS. It needs to be presented at the ticket counter for admission.
All holders of Developmental Disability Registry (DDR) identity card will enjoy complimentary admission to all WRS parks when making individual visits. The original DDR identity card must be presented at the ticket counter to redeem their complimentary
Civil Service Club Associate Membership for Staff of NCSS Members
Staff of NCSS Members can enjoy subsidised rates to join the Civil Service Club (CSC) as associate members. This will grant them access to CSC’s three Clubhouses and two Chalets (former Aloha Resorts Loyang and Changi) facilities. A CSC member enjoys the many more discounts and privileges not limited to the following perks:
Free access to CSC’s three clubhouses swimming pool facilities;
Free supplementary membership for immediate parents, spouse and children (one-time admin fee per card applies); and
Member’s rate for chalets bookings, recreational activities, sports facilities and parking at CSC Clubhouses.
Certificate of Entitlement (COE) exemption for social service agencies vehicles
The Land Transport Authority's Certificate of Entitlement Exemption Scheme allows social service agencies to be exempted from payment of the COE/Prevailing Quota Premium (PQP) and Additional Registration Fee (ARF), for Category C vehicles (i.e. passenger vans) that are used to run their direct welfare services.
Please note that this scheme has ceased as of 31 Dec 2017. In its place, MSF and MOH have introduced new funding arrangements with effect from 1 Jan 2018 as follows:
Social service agencies with existing COE exempt vehicles may continue to use them until the end of the vehicles’ statutory lifespan of 20 years.
With the scheme’s cessation in Dec 2017, these agencies are no longer required to submit annual utilisation reports for their COE exempt vehicles.
Transfer of existing COE Exempt Vehicles
If your social service agency wishes to transfer its existing COE exempt vehicle(s) for use in another programme or to another agency with IPC status to transport elderly or persons with disabilities for direct service programme*, please write in to the relevant Ministry for approval:
MSF Supported programmes: Ms Ashlynna Ng tel: 6354 8683 email: firstname.lastname@example.org
*Supported programme refers to residential care for elderly and disabled, day care for the elderly and disabled, employment programmes for the disabled, special schools, and transport scheme for the elderly or disabled.
The Urban Redevelopment Authority (URA) introduced the Community and Sports Facilities Scheme (CSFS) in 2003 for the integration of community facilities in commercial developments such as shopping malls. Under this scheme, landlords are granted additional Gross Floor Area (GFA) for community outreach use of premises, including:
Child care services Disability services Family services Eldercare services Volunteerism and volunteer-based programmes Community libraries Community clubs Sports use
NCSS engages potential landlords to offer CSFS space to our member social service agencies. Tenant social service agencies pay monthly service charges for the maintenance of common facilities and relevant utility charges. Detailed guidelines on the CSFS scheme can be found on the URA website.
Tenantsocial service agencies must maintain their NCSS membership and IPC status throughout the lease period.
NCSS currently administers CSFS premises at eight sites listed below:
Bishan Junction 8 Chinatown Point Jurong Point Kallang Leisure Park Liang Court Parkway Parade Tiong Bahru Central Plaza Valley Point
The CSFS premises at Tiong Bahru Central Plaza, Liang Court and Chinatown Point were developed under a social service hub concept where tenant social service agencies share the use and jointly manage common facilities such as meeting, counselling and activities rooms, reception and pantry area.
The close proximity of the social service agencies enables cross-referral of services and also promotes greater synergy for integrated service delivery, making it more convenient for service users.
Application for Premises
Community and Sports Facilities Scheme In partnership with commercial developers, NCSS facilitates the allocation and administration of space for social service agencies at Community and Sports Facilities Scheme (CSFS) sites. When a CSFS space becomes available, eligible NCSS members will be invited via email to submit their applications for assessment.
HDB Void Deck With effect from 1 Jul 2013, the Ministry of Social and Family Development will oversee application for Housing and Development Board void deck premises, previously administered by NCSS.
Community Centres Community Centres (CCs) offer commercial space for lease. Please contact People's Association directly for leasing of CC's commercial spaces. View available CC spaces for lease.
Disused State Buildings Singapore Land Authority (SLA) seeks to put vacant State properties to optimal use while they are pending future development.
SLA-managed properties are mainly premises that were previously used for schools, CCs and camps. The list of State properties that are available for lease can be found at State Property Information Online (SPIO).
Contact Us For enquiries on CSFS, please contact:
VWO Benefits National Council of Social Service Tel: 6210 2462 Email: email@example.com
Under the House to House and Streets Collection Act, all public fund-raising activities that involve house-to-house and street collections are required to be licensed by the Singapore Police Force’s Licensing Division.
Examples of these fund-raising activities include fun fair / bazaar / carnival, walkathon / jogathon / car rally, charity dinner, concert / performances, movie premiere, donation draw, charity auction, placement of donation boxes, car wash, collection of items, pledge cards, street sales, Flag Day and donation of sale proceeds, etc.
The Ministry of Home Affairs has granted NCSS an Exemption Order for the House to House and Streets Collection Act since 26 Dec 2003. Members of NCSS can apply directly to NCSS for a fund-raising permit.
Application Procedures NCSS members can submit an online application for a permit for fund-raising activities via the e-services.
Application has to be submitted at least 14 days before the commencement of the fund-raising project/event.
No processing fee is required. A Collector's Certificate of Authority will be issued once processing of the application is completed.
NCSS members may request for software discounts or donations at: www.techsoupsingapore.sg/node/5671 and www.microsoft.com/en-us/nonprofits. These webpages also include product information, eligibility criteria and how to apply. For Microsoft related softwares, kindly read through the eligibility criteria before applying as there are exlcusions (e.g. Healthcare organisations).
NCSS member social service agencies can rent NCSS facilities, such as the auditorium and training rooms, at discounted rates. As NCSS will be undergoing renovations, facilities are not available for booking till June 2021.
Singtel has partnered NCSS to subsidise selected telecommunication costs for member agencies through the Singtel Sponsorship Scheme (STSS). As this is a sponsorship from Singtel, only telecommunication lines and broadband plans from Singtel and SingNet
will be subsidised.
Applications for the STSS are now open to NCSS members that provide direct social services, to apply for reimbursement of Singtel telecommunication expenses
incurred from 1 April 2019 to 31 March 2020.
Provides Direct Social Service
Available Subsidy (per month)
$15 per line (subject to a minimum local call charge of $10 and excluding subscription fee)
Actual charges up to $120 per line
$10 per line
Internet (for broadband only)
$30 per account
Please note that for new lines or lines not in use for the whole year, subsidies will be pro-rated accordingly.