Gardens by the Bay (GB) as a People's Garden, has worked with NCSS to offer free admission to its two conservatories for holders of the Developmental Disability Registry (DDR) identity card, Public Assistance card, Public Transport Concession (PTC) cardF
for Persons with Disabilities, and to beneficiaries of NCSS member agencies.
Social service agency group visits - Complimentary admission for social service agencies' beneficiaries. Accompanying caregivers/minders will enjoy a 50% discount on admission.
Individual visits - Complimentary admission for holders of the DDR Identity Card, Public Assistance Card, and Public Transport Concession card for PWDs. Up to two accompanying caregivers/minders will enjoy a 50% discount on admission.
NCSS member social service agencies that provide direct social services are eligible for GB's Gift of Gardens programme. Complimentary and discounted admission covers GB's two conservatories, namely Cloud Forest and Flower Dome. For more information,
you may refer to the FAQs.
For Group visits, please contact GB’s sales team to make the necessary arrangements at least 10 working days in advance so as to ensure a smooth visit. The Letter of Confirmation issued by GB’s sales team during pre-booking must be presented
at the ticket counter to redeem tickets on the day of the visit.
Holders of the DDR identity card, Public Assistance card, and Public Transport Concession card will enjoy complimentary admission to GB's conservatories when making individual visits. Originals of the respective cards must be presented at the ticket
counter to redeem tickets on the day of the visit.
For enquiries and arrangements, please contact GB as follows:
Mandai Wildlife Reserve is a unique wildlife and nature destination in Singapore committed to conservation, sustainability, education and research. It is home to Singapore Zoo, River Wonders and Night Safari – with two new wildlife parks, an eco-friendly resort and more nature-based experiences to come. Till then, Jurong Bird Park remains open to visitors.
Mandai Wildlife Reserve is managed by Mandai Wildlife Group (‘the Group’). As a homegrown brand, the Group believes that locals should have the opportunity to enjoy wildlife and nature. They want to give back to the nation that has supported their wildlife parks for the past four decades.
In their commitment to be inclusive and embrace those who are less privileged, they have worked with the National Council of Social Service (NCSS) to offer complimentary admission to beneficiaries of NCSS member organisations that provide social services so that all may experience the wonders of wildlife with them.
For enquiries and visits, please contact Mandai Wildlife Group at 6269 3411 / firstname.lastname@example.org.
Civil Service Club Associate Membership for Staff of NCSS Members
Staff of NCSS Members can enjoy subsidised rates to join the Civil
Service Club (CSC) as associate members. This will grant them access to CSC’s three Clubhouses and two Chalets (former Aloha Resorts Loyang and Changi) facilities. A CSC member enjoys the many more discounts and privileges not limited
to the following perks:
Free access to CSC’s three clubhouses swimming pool facilities;
Free supplementary membership for immediate parents, spouse and children (one-time admin fee per card applies); and
Member’s rate for chalets bookings, recreational activities, sports facilities and parking at CSC Clubhouses.
Certificate of Entitlement (COE) exemption for social service agencies vehicles
The Land Transport Authority's Certificate of Entitlement
Exemption Scheme allows social service agencies to be exempted from payment of the COE/Prevailing Quota Premium (PQP) and Additional Registration Fee (ARF), for Category C vehicles (i.e. passenger vans) that are used to run their direct welfare services.
Please note that this scheme has ceased as of 31 Dec 2017. In its place, MSF and MOH have introduced new funding arrangements with effect from 1 Jan 2018 as follows:
Social service agencies with existing COE exempt vehicles may continue to use them until the end of the vehicles’ statutory lifespan of 20 years.
With the scheme’s cessation in Dec 2017, these agencies are no longer required to submit annual utilisation reports for their COE exempt vehicles.
of existing COE Exempt Vehicles
If your social service agency wishes to transfer its existing COE exempt vehicle(s) for use in another programme or to another agency
with IPC status to transport elderly or persons with disabilities for direct service programme*, please write in to the relevant Ministry for approval:
MSF Supported programmes: Ms Ashlynna Ng tel: 6354 8683 email: email@example.com
*Supported programme refers to residential care for elderly and disabled, day care for the elderly and disabled, employment programmes for the disabled, special schools, and transport scheme for the elderly or disabled.
The Urban Redevelopment Authority (URA) introduced the Community and Sports Facilities Scheme (CSFS) in 2003 for the integration of community facilities in commercial developments such as shopping malls. Under this scheme, landlords are granted additional Gross Floor Area (GFA) for community outreach use of premises, including:
Child care services Disability services Family services Eldercare services Volunteerism and volunteer-based programmes Community libraries Community clubs Sports use
NCSS engages potential landlords to offer CSFS space to our member social service agencies. Tenant social service agencies pay monthly service charges for the maintenance of common facilities and relevant utility charges. Detailed guidelines on the CSFS scheme can be found on the URA website.
Tenantsocial service agencies must maintain their NCSS membership and IPC status throughout the lease period.
NCSS currently administers CSFS premises at seven sites listed below:
Bishan Junction 8 Chinatown Point Jurong Point Kallang Leisure Park Parkway Parade Tiong Bahru Central Plaza Valley Point
The CSFS premises at Tiong Bahru Central Plaza, Liang Court and Chinatown Point were developed under a social service hub concept where tenant social service agencies share the use and jointly manage common facilities such as meeting, counselling and activities rooms, reception and pantry area.
The close proximity of the social service agencies enables cross-referral of services and also promotes greater synergy for integrated service delivery, making it more convenient for service users.
Application for Premises
Community and Sports Facilities Scheme In partnership with commercial developers, NCSS facilitates the allocation and administration of space for social service agencies at Community and Sports Facilities Scheme (CSFS) sites. When a CSFS space becomes available, eligible NCSS members will be invited via email to submit their applications for assessment.
HDB Void Deck With effect from 1 Jul 2013, the Ministry of Social and Family Development will oversee application for Housing and Development Board void deck premises, previously administered by NCSS.
Community Centres Community Centres (CCs) offer commercial space for lease. Please contact People's Association directly for leasing of CC's commercial spaces. View available CC spaces for lease.
Disused State Buildings Singapore Land Authority (SLA) seeks to put vacant State properties to optimal use while they are pending future development.
SLA-managed properties are mainly premises that were previously used for schools, CCs and camps. The list of State properties that are available for lease can be found at State Property Information Online (SPIO).
The Composers and Authors Society of Singapore Ltd (COMPASS) protects the copyright interests of composers, authors, and publishers of musical works and their associated lyrics. Therefore music copyright fees have to be paid when musical works controlled by COMPASS are used at any event.
NCSS member agencies are eligible for a 50% concession for all music copyright fees payable to COMPASS for events that they organise.
With effect from 1 June 2018, NCSS members are to apply directly to COMPASS for this concession.
Under the House to House and Streets Collection Act, all public fund-raising activities that involve house-to-house and street collections are required to be licensed by the Singapore Police Force’s Licensing Division.
Examples of these fund-raising activities include fun fair / bazaar / carnival, walkathon / jogathon / car rally, charity dinner, concert / performances, movie premiere, donation draw, charity auction, placement of donation boxes, car wash, collection of items, pledge cards, street sales, Flag Day and donation of sale proceeds, etc.
The Ministry of Home Affairs has granted NCSS an Exemption Order for the House to House and Streets Collection Act since 26 Dec 2003. Members of NCSS can apply directly to NCSS for a fund-raising permit.
Application Procedures NCSS members can submit an online application for a permit for fund-raising activities via the e-services.
Application has to be submitted at least 14 days before the commencement of the fund-raising project/event.
No processing fee is required. A Collector's Certificate of Authority will be issued once processing of the application is completed.
NCSS members may request for software discounts or donations at: www.techsoupsingapore.sg/node/5671 and www.microsoft.com/en-us/nonprofits. These webpages also include product information, eligibility criteria and how to apply. For Microsoft related softwares, kindly read through the eligibility criteria before applying as there are exlcusions (e.g. Healthcare organisations).
NCSS member social service agencies can rent NCSS facilities, such as the auditorium and training rooms, at discounted rates. As NCSS will be undergoing renovations, facilities are not
available for booking till June 2021.
Singtel has partnered NCSS to subsidise selected telecommunication costs for member agencies through the Singtel Sponsorship Scheme (STSS). As this is a sponsorship from Singtel, only telecommunication lines and broadband plans from Singtel and SingNet
will be subsidised.
Applications for STSS FY20 are now open, to apply for reimbursement of Singtel telecommunication expenses
incurred from 1 April 2020 to 31 March 2021.
Provides Direct Social Service
Available Subsidy (per month)
$15 per line (subject to a minimum Local Call Charge of $10 and excluding subscription fee)
Actual charges up to $120 per line
$10 per line
Internet (for broadband only)
$30 per account
Please note that for new lines or lines not in use for the whole year, subsidies will be pro-rated accordingly.