Admissions to Gardens by the Bay
Gardens by the Bay (GB) as a People's Garden, has worked with NCSS to offer free admission to its two conservatories for holders of the Developmental Disability Registry (DDR) identity card, Public Assistance card, Public Transport Concession (PTC) cardF
for Persons with Disabilities, and to beneficiaries of NCSS member agencies.
GB's Gift of Gardens programme
offers complimentary and discounted admission as follows:
Admission to Mandai Wildlife Reserve
Mandai Wildlife Reserve is a unique wildlife and nature destination in Singapore committed to conservation, sustainability, education and research. It is home to Singapore Zoo, River Wonders, Night Safari, and Bird Paradise – with a 5th new wildlife park, an eco-friendly resort, and more nature-based experiences to come.
Mandai Wildlife Reserve is managed by Mandai Wildlife Group (‘the Group’). As a homegrown brand, the Group believes that locals should have the opportunity to enjoy wildlife and nature. They want to give back to the nation that has supported their wildlife parks for the past four decades.
In their commitment to be inclusive and embrace those who are less privileged, they have worked with the National Council of Social Service (NCSS) to offer complimentary admission to beneficiaries of NCSS member organisations that provide social services so that all may experience the wonders of wildlife with them.
For enquiries and visits, please contact Mandai Wildlife Group at enquiry@mandai.com.
Civil Service Club Associate Membership
Civil Service Club Associate Membership for Staff of NCSS Members
Staff of NCSS Members can enjoy subsidised rates to join the Civil Service Club (CSC) as associate members. This will grant them access to CSC’s three Clubhouses and two Chalets (former Aloha Resorts Loyang and Changi) facilities. A CSC member enjoys the many more discounts and privileges not limited to the following perks:
Read more info on CSC membership benefits and privileges.
Interested sign-ups may refer to the FAQs for more details.
For enquiries, please email to membership@csc.sg to find out more!
COE exemptions for social service agency vehicles
Certificate of Entitlement (COE) exemption for social service agencies vehicles
The Land Transport Authority's Certificate of Entitlement Exemption Scheme allows social service agencies to be exempted from payment of the COE/Prevailing
Quota Premium (PQP) and Additional Registration Fee (ARF), for Category C vehicles (i.e. passenger vans) that are used to run their direct welfare services.
Please note that this scheme has ceased as of 31 Dec 2017. In its place, MSF and MOH have introduced new funding arrangements with effect from 1 Jan 2018 as follows:
In order to support their transport needs, social service agencies are encouraged to explore alternative transport options, summarised as follows:
Transport Options for Elderly
Transport Options for Persons with Disabilities
Social service agencies with existing COE exempt vehicles may continue to use them until the end of the vehicles’ statutory lifespan of 20 years.
With the scheme’s cessation in Dec 2017, these agencies are no longer
required to submit annual utilisation reports for their COE exempt vehicles.
Transfer of existing COE Exempt Vehicles
If your social service agency wishes to transfer its existing COE exempt vehicle(s) for use in another programme
or to another agency with IPC status to transport elderly or persons with disabilities for direct service programme*, please write in to the relevant Ministry for approval:
Community & Sports Facilities Scheme
About the Scheme
The Urban Redevelopment Authority (URA) introduced the Community and Sports Facilities Scheme (CSFS) in 2003 for the integration of community facilities in commercial developments such as shopping malls. Under this scheme, landlords are granted additional Gross Floor Area (GFA) for community outreach use of premises, including:
NCSS engages potential landlords to offer CSFS space to our member social service agencies. Tenant social service agencies pay monthly service charges for the maintenance of common facilities and relevant utility charges. Detailed guidelines on the CSFS
scheme can be found on the URA website.
Eligibility Criteria
Tenant social service agencies must maintain their NCSS membership and IPC status throughout the lease period.
CSFS Sites
NCSS currently administers CSFS premises at six sites listed below:
The CSFS premises at Tiong Bahru Central Plaza and Chinatown Point were developed under a social service hub concept where tenant social service agencies share the use and jointly manage common facilities such as meeting, counselling and
activities rooms, reception and pantry area.
The close proximity of the social service agencies enables cross-referral of services and also promotes greater synergy for integrated service delivery, making it more convenient for service users.
Application for Premises
Community and Sports Facilities Scheme
In partnership with commercial developers, NCSS facilitates the allocation and administration of space for social service agencies at Community and Sports Facilities Scheme (CSFS) sites. When a CSFS space becomes available, eligible NCSS members will be invited via email to submit their applications for assessment.
HDB Void Deck
With effect from 1 Jul 2013, the Ministry of Social and Family Development will oversee application for Housing and Development Board void deck premises, previously administered by NCSS. More information can be found on MSF's website.
Community Centres
Community Centres (CCs) offer commercial space for lease. Please contact People's Association directly for leasing
of CC's commercial spaces. View available CC spaces for lease.
Disused State Buildings
Singapore Land Authority (SLA) seeks to put vacant State properties to optimal use while they are pending future development.
SLA-managed properties are mainly premises that were previously used for schools, CCs and camps. The list of State properties that are available for lease can be found at State Property Information Online (SPIO).
Contact Us
For enquiries on CSFS, please contact SSAs Benefits (National Council of Social Service) at 6210 2462 or email to ncss_membership@ncss.gov.sg.
COMPASS Fee Concession
The Composers and Authors Society of Singapore Ltd (COMPASS) protects the copyright interests of composers, authors, and publishers of musical works and their associated lyrics. Therefore music copyright fees have to be paid when musical works controlled by COMPASS are used at any event.
NCSS member agencies are eligible for a 50% concession for all music copyright fees payable to COMPASS for events that they organise.
With effect from 1 June 2018, NCSS members are to apply directly to COMPASS for this concession.
Simply download the Application Form from this COMPASS webpage and submit it to licence@compass.org.sg.
Flag Day Application
NCSS member organisations that are registered charities will need to secure a date using a booking system before commencing to raise funds through island-wide street collections (eg. Flag Days). This requirement only applies to physical Flag Days involving island-wide street collections, and not online Flag Days or fundraising campaigns which can be conducted without securing a date from NCSS.
All Saturdays, and Wednesdays during school holidays have been allocated for NCSS members to conduct physical Flag Days. Each organisation is entitled to only one physical Flag Day (Single or Joint) per year, and Joint Flag Days can be held between up to 4 NCSS members. Organisations are not allowed to withdraw their booking after confirmation by NCSS.
Organisations keen to organise physical Flag Days may refer to the table below:
| Date of Intended Flag Day | Application Process |
|---|---|
| 1 Jan 2023 – 30 Apr 2023 | Please fill up the Flag Day Booking 2023 booking form and we will get in touch with you. |
| 1 May 2023 – 31 Mar 2024 | Refer to this BookingSG link to book your Flag Day (log in via Singpass). |
Do note that as the Charities Unit (CU)’s fundraising disclosure regime has not come into effect, charities who are intending to conduct Flag Day are still required to obtain a fund-raising permit from NCSS. Charities will be notified by CU of the actual implementation date, along with more details of the fundraising disclosure regime in early 2023.
View the Flag Day Factsheet 2023.
You may also reference the list of NCSS Member Organisations conducting Flag Days in 2022.
For enquiries, please email to ncss_membership@ncss.gov.sg.
Fund-Raising Permit
Under the House to House and Streets Collection Act, all public fund-raising activities that involve house-to-house and street collections are required to be licensed by the Singapore Police Force’s Licensing Division.
Examples of these fund-raising activities include fun fair / bazaar / carnival, walkathon / jogathon / car rally, charity dinner, concert / performances, movie premiere, donation draw, charity auction, placement of donation boxes, car wash, collection
of items, pledge cards, street sales, Flag Day and donation of sale proceeds, etc./
The Ministry of Home Affairs has granted NCSS an Exemption Order for the House to House and Streets Collection Act since 26 Dec 2003. Members of NCSS can apply directly to NCSS for a fund-raising permit.
Application Procedures
NCSS members can submit an online application for a permit for fund-raising activities via the e-services.
Application has to be submitted at least 14 days before the commencement of the fund-raising project/event.
No processing fee is required.
A Collector's Certificate of Authority will be issued once processing of the application is completed.
Enquiries
Read more on House to House and Street Collections Act for information on the conditions and guidelines.
You can also contact the following
for more information:
Search for Approved Fund-Raising Events
Public Fund-raising Events Approved by NCSS and
Public Fund-raising Events Approved by the Police Licensing Division.
Microsoft Programme for Non-Profits
NCSS members may request for software discounts or donations at Techsoup Singapore and Microsoft (Non Profits). These webpages include product information, eligibility criteria and how to apply.
For Microsoft related softwares, please read through the eligibility criteria before applying. There are exlcusions such as healthcare organisations.
For assistance, please email your enquiries to customerservice@techsoup.asia.
Petrol and Diesel Discount from Esso
Esso Fleet Card Programme
NCSS members can enjoy 22% discount for petrol and diesel cost at all Esso sites in Singapore, Terms and Conditions* applies. To enjoy this discount, simply apply for the Esso Fleet Card by filling up the following forms and submitting it to Ms Diana Giam from ExxonMobil at diana.q.giam@exxonmobil.com
You may also refer to the Esso Fleet Card Programme flyer or email to Ms Diana Giam for more enquiries.
* Only for existing NCSS members who are new or existing Esso Fleet Card holders. Application and arrangements for the Esso Fleet Card by NCSS members should be made directly with ExxonMobil, and NCSS will not be held liable for any claims under this arrangement between ExxonMobil and NCSS members.
Rental of NCSS Facilities
[Currently not available until further notice] NCSS member social service agencies may rent NCSS facilities, such as the auditorium and training rooms at discounted rates.
Singtel Sponsorship Scheme (STSS)
Singtel has partnered NCSS to subsidise selected telecommunication costs for member agencies through the Singtel Sponsorship Scheme (STSS). As this is a sponsorship from Singtel, only telecommunication lines and broadband plans from Singtel and SingNet will be subsidised.
Applications for STSS FY21 will be for the reimbursement of Singtel telecommunication expenses incurred from 1 April 2021 to 31 March 2022, for the available subsidies.
Eligibility Criteria
NCSS Member
Provides Direct Social Service
Singtel Customer
Available Subsidies
Type | Available Subsidy (per month) |
Ordinary Line | $15 per line |
Toll-free Line | Actual charges up to $120 per line |
Fax Line | $10 per line |
Internet (for broadband only) | $30 per account |
Please note that for new lines or lines not in use for the whole year, subsidies will be pro-rated accordingly.
For more information, please see STSS's Factsheet and FAQs.
Timeline for STSS FY21
Milestone | Period |
Application opens | To be confirmed |
Application closes | To be confirmed |
Disbursements to successful applicants | To be confirmed |
Submission Details
To apply for the Singtel Sponsorship Scheme (link is currently not available yet), please login with your CorpPass / SingPass and complete the application form. You will have to:
Fill in all the respective details applicable to you
Attach your compiled and e-Singtel bill in PDF format within the form
Have head of agency read and accept the declaration required in the application form.
For enquiries, please email to lee_jia_hao@ncss.gov.sg.
