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National Council of Social Service

Social Service Agencies

Read the stories of our social service agencies (SSAs), with their latest projects and initiatives.

20 articles

16 June 2026

From Measuring Change to Making It Last

For social service agencies, impact is about what changes it brings, whether it makes service user outcomes better, and whether those changes last.

Organisation development
HCSA team in discussion on Transformation Sustainability Scheme

4 July 2025

A digital lifeline to boost emotional resilience

Developed with support from the National Council of Social Service, SHINE’s eBuddy app equips youths with the tools to manage their mental health anytime, anywhere.

4ST success stories
SHINE team sharing about their eBuddy app at an event.

4 July 2025

Caring for communities

With the NCSS Sustainable Philanthropy Framework as its guide, PSA Singapore is driving meaningful change in the community.

4ST success stories
Volunteers from PSA helping seniors in need

4 July 2025

Driving holistic care

Discover how AWWA leverages tech and innovation to deliver impactful support to its service users.

4ST success stories
Cheryl from AWWA with some adaptive toys

4 July 2025

Empathy is “business as usual” at PropNex

Through its partnership with Community Chest, PropNex is nurturing a company-wide culture of giving back to society.

4ST success stories
ProNex team volunteering together.

4 July 2025

Transforming volunteer management practices for lasting impact

Through the NCSS Volunteer Management Capability Development Consultancy Project, HCA Hospice strengthened its volunteering experience and improved patient care.

4ST success stories
Volunteers from HCA Hospice helping elderly on wheelchairs

26 May 2025

Breaking the silence: Making suicide prevention training accessible to all

Recognising the need for suicide awareness education tailored to individuals with special needs, Equal Dreams and ConnectCreate collaborated to conduct a series of inclusive workshops.

4ST success stories
Equal Dreams team at their workshop

7 May 2025

Volunteerism a two-way street - CampusImpact

Learn how CampusImpact supports and engages volunteers to build a thriving, purpose-driven community.

Children & youth
National Council of Social Service site logo

20 August 2024

Empowering youths through AI-powered mental health support

The story of SHINE's innovative 'eBuddy' app revolutionizing youth mental health support

4ST success stories
Addressing growing demands and enhancing work efficiency to Mr Masagos Zulkifli.

6 August 2024

Empowering volunteers to foster a caring and inclusive society with HCA Hospice Limited

The story of HCA Hospice Limited, led by Frances Ng, improved volunteer engagement with targeted recruitment and new measures

4ST success stories
HCA Hospice team taking a group photo.