Training Network Model 2.0 Course List
Discover a variety of courses designed to elevate capabilities across the sector with our Social Service Agency partners.
Last updated 20 April 2026
Explore the diverse range of courses offered under the Training Network Model 2.0
Children & Youth Courses
Course | Description | Partner Agency |
Basics of Literacy Support for Children with SEN | Learn how to help kids with dyslexia more effectively. Through intentional, conceptual instruction, this course equips you with useful tactics and insights to foster reading. | |
Executive Function Skills for Children with SEN | Build a deeper understanding of executive functions and learn how to apply these insights to better support children with special learning needs in their daily growth and development. | |
Planning Literacy Lessons for Children with Special Educational Needs (SEN) | Empower children with special educational needs by learning how to plan and deliver effective literacy lessons. Learn how one-to-one interventions can unlock their potential and help them thrive in their learning journey. | |
Educational Psychology for Special Education | Discover how educational psychology empowers you to better support SEN children—whether in one-on-one sessions or the classroom. Equip yourself to make learning more meaningful and inclusive. | |
Understanding & supporting Children with Learning & behavioural needs | Designed for those in care services, this two-half-day course empowers participants, such as student care officers, with foundational knowledge to identify different types of learning and behavioural needs in children. Participants will gain practical strategies and activity-based approaches to provide meaningful support. The course also introduces the ecological framework, equipping professionals to systematically assess needs and deliver tailored support that uplifts every child’s learning journey. | |
Working Systemically with School Systems | This 1.5-day course is designed to equip social service professionals working within or alongside school systems with the essential knowledge and skills to maximise students' educational experiences. By understanding the broader systems at play, participants will be empowered to create a supportive environment where every student can thrive. | |
Building Rapport with and Creating Supportive Environment for Children | This two-half-day course is designed to enhance the professional capabilities of Student Care Officers working in student care centres. Participants will gain the skills to build meaningful rapport with children and create supportive environments that foster their well-being and growth. | |
Supporting Students with Special Education Needs Through Collaborative Approach using Sensory Play | This two-day course is designed for Teachers, Teacher-Aides, Beginning Allied Professionals in SPED schools, and Special Education Needs Officers in General Education schools. Participants will be empowered to create a more inclusive and engaging learning experiences with a holistic approach to supporting students with special needs, using sensory play and activities to enhance self-regulation and foster active participation in the classroom. | |
Developing Readiness and Positive Toileting Behaviour of Children with Special Needs | Learn supportive strategies that guide children towards positive toileting behaviour, fostering their independence and confidence. This course equips participants to assess a child's toileting needs through data gathering and analysis, helping you identify the right time to begin toilet training. | |
Individualised Education Planning for children with SEN | This course empowers participants with the knowledge and skills to create, implement, and evaluate personalised interventions for children with SEN. By developing tailored lesson plans, we can help bridge the persistent educational gaps, ensuring every child receives the support they need to thrive and succeed. | |
Supporting Children with Attentional and Hyperactivity Issues | This course brings the expertise of ADHD management, typically held by psychologists, to educators, counsellors, and caregivers. Participants will gain valuable insights into a multimodal approach to supporting children with ADHD, empowering them to create an environment where these children can focus, grow, and reach their full potential. |
Cross-Sector Courses
Course | Description | Partner Agency |
Basic Therapeutic Skills | This course is designed to empower participants, whether new to counselling or seeking to refine their skills, with the foundational tools to build positive, supportive relationships. Through the CILI PADI problem-solving approach, participants will develop key therapeutic skills, such as active listening, self-awareness, and effective mental health support. By the end of the course, participants will be equipped to engage meaningfully with others, creating an environment of understanding and empathy that fosters personal growth and well-being. | |
Strategies on caring for Children with Mild Intellectual Disability (MID) | This course is designed to empower parents with the knowledge and strategies needed to better understand and support their children with intellectual disabilities. By equipping parents with practical tools, the course fosters a deeper connection with their children, while also providing effective strategies to manage challenges and conflicts within the family. Participants will leave with a sense of confidence and readiness, armed with the skills to create a nurturing environment that promotes their child's growth and well-being. | |
Facilitate Group Work Intervention | This immersive course offers participants a hands-on experience in the group work process, empowering them to unlock the secrets of effective group facilitation. Through real-time practice and reflection, participants will gain the skills and confidence to lead impactful group interventions, enhancing their ability to guide and support group dynamics. Whether you're working with diverse teams or facilitating support groups, this course will equip you with the tools to create a positive, collaborative environment that drives meaningful outcomes. | |
Onboarding for New Social Service Supervisors | This course is designed to equip new social service supervisors with the confidence and competence needed to thrive in their roles. By providing a solid onboarding experience, participants will gain a practical framework to guide their supervisory journey. They will also develop the essential skills to conduct effective supervision, fostering an environment that supports growth and empowerment within their teams. This course ensures that new supervisors are well-prepared to lead with clarity, compassion, and impact. | |
Supporting the mental well-being of adolescents with intellectual disability (ID) | This course is dedicated to promoting early prevention and providing essential support for the mental well-being of adolescents with intellectual disability. Participants will gain valuable insights into addressing the unique challenges these young individuals face, equipping them with the tools to foster resilience, emotional health, and overall well-being. By prioritizing mental health from an early stage, this course empowers caregivers, educators, and professionals to make a lasting, positive impact on the lives of adolescents with ID. | |
Solution-Focused Brief Therapy Practice | This course offers participants a foundational understanding of Solution-Focused Brief Therapy (SFBT), equipping them with practical tools to help clients find solutions and achieve meaningful change in a short time. By focusing on strengths and future possibilities, SFBT empowers individuals to overcome challenges and move towards their goals with confidence. Participants will learn to apply these powerful techniques in their professional practice, fostering positive outcomes for clients in a variety of settings. | |
Practical Counselling (Intermediate) | This course is designed for learners eager to deepen their understanding of effective interviewing and counselling techniques. By exploring advanced concepts and practical skills, participants will gain the tools needed to conduct more meaningful and impactful counselling sessions. With a focus on enhancing empathy, communication, and therapeutic approaches, learners will be empowered to support clients with greater confidence and precision, making a lasting difference in their professional practice. |
Disability Courses
Course | Description | Partner Agency |
Workplace Literacy (WPL) to Persons with Mild Intellectual Disability | This two-day course equips caregivers and educational professionals with the essential knowledge and skills to teach Workplace Literacy (WPL) to individuals with mild intellectual disabilities, empowering them to succeed in the workplace and build confidence in their abilities. | |
Understanding the Needs of Persons with Disabilities | This course provides learners with the knowledge to identify the causes and characteristics of various disabilities, while highlighting the vital role professionals play in supporting and empowering individuals with disabilities to live fulfilling lives. | |
Interacting and Working with Persons with Disabilities | This course empowers learners with valuable insights into how persons with disabilities communicate across different contexts, while equipping them with the essential skills to respond effectively and empathetically. | |
Adapting Programmes for Persons with Disabilities | This module empowers participants with the knowledge of Universal Design for Learning to create impactful, inclusive programmes for children and adolescents with special needs. By focusing on the unique abilities of every individual, participants will learn how to adapt your approach to ensure that every person, regardless of their challenges, has the opportunity to thrive and succeed. | |
Working Collaboratively with Families: Understanding and Communicating with Families of Persons with Disabilities | This course equips learners with the skills to understand and empathize with families of persons with disabilities, guiding them through the complex emotions and stages of the grief journey. By exploring the resources of support available, participants will be empowered to foster strong, compassionate relationships with families, helping them navigate their challenges with resilience and hope. | |
Facilitating Communication, Language and Social Skills Development Using A Multi-modal Approach with AAC | This course focuses on empowering educators and caregivers with the tools to support children and adolescents with disabilities through Augmentative and Alternative Communication (AAC). By integrating AAC into daily practices, you’ll help foster communication, language, and social skills development, opening new doors for these young individuals to connect and thrive. | |
Nurturing Healthy Sexual Development in Persons with Developmental Disabilities | This course equips participants with the essential knowledge to approach the sensitive topic of human sexuality with care and respect for children and adolescents with developmental disabilities. By providing strategies and activities tailored to their needs, you’ll empower these individuals to develop a healthy understanding of sexuality, fostering their independence and well-being. | |
Applying Basic Positive Behavioural Support Strategies to Meet Diverse Needs (Level 1) | This course introduces practical approaches and strategies for implementing Positive Behavioural Support to effectively meet the diverse needs of individuals. Participants will gain essential skills to foster positive behavioural change, empowering individuals to thrive in their environments and achieve their full potential. | |
Applying Positive Behavioural Support Strategies for Persons with Complex Needs (Level 2) | This course dives deeper into understanding complex needs and the key factors that influence them. Participants will learn how to tailor and implement customised Positive Behavioural Support strategies and interventions, equipping them with the tools to effectively address the unique challenges faced by individuals with complex needs. | |
Intellectual Disability: Person-Centred Lifespan Support | This 2-day course provides participants with a foundational understanding of intellectual disability, including diagnostic criteria and the essential support required for individuals throughout their lifespan. Gain the knowledge to better advocate for and assist those with intellectual disabilities at every stage of life. | |
Enhancing work outcome together for Person with Mild Intellectual Disability (MID) | This course equips participants with the knowledge and skills to confidently work alongside individuals with Mild Intellectual Disability (MID), fostering a supportive environment that reduces anxiety and enhances work outcomes. | |
Applying Strategies for Engaging and Teaching Persons with Learning Disabilities | Designed for professionals working with families of children and adolescents with learning disabilities, this course provides valuable insights into the characteristics of learning disabilities and practical strategies to support learning and adaptive living. | |
Interpreting Quality of Life for Persons with Disabilities | Explore the concept of quality of life and the framework of five service accomplishments, specifically designed for social service professionals working with persons with disabilities. Participants will gain a deeper understanding of how to enhance empowerment and improve the overall quality of life for individuals with disabilities. | |
Interpreting Disability in Social Work Practice | This course is tailored for social workers and associates, providing them with essential knowledge on legislation, trends, and challenges affecting persons with disabilities. Participants will learn how to implement models of care and person-centred planning approaches to effectively support individuals with disabilities in their practice. |
Eldercare Courses
Course | Description | Partner Agency |
A Spotlight on Dementia | This course equips participants with the knowledge and skills to foster social inclusion for individuals living with dementia, ensuring they thrive in a Dementia-Friendly environment. | |
A Spotlight on the Palliative Care Approach | This course helps participants understand the sensitive nature of discussing death and equips them with the skills to provide compassionate, needs-based care for individuals with life-limiting illnesses. It also highlights available resources to enhance Palliative Care delivery. | |
Dementia: The Essentials of Person-Centred Care (Basic Level) | This course equips participants with the fundamental knowledge, skills, and qualities needed to provide compassionate, person-centred care to individuals living with dementia, ensuring they receive the highest standard of support. | |
The Palliative Care Approach (Basic Level) | This course equips participants with the essential knowledge, skills, and compassionate attributes needed to deliver care with dignity, comfort, and respect. By embracing the Palliative Care Approach, you will make a meaningful difference in the lives of individuals facing life-limiting illnesses, fostering an environment of care, support, and empowerment. | |
Dementia: Practising Person-Centred Care (Intermediate Level) | This course empowers participants with a comprehensive set of knowledge, skills, and compassionate attributes to effectively practice person-centred care for individuals living with Dementia. By honing these skills, you'll be equipped to provide meaningful, respectful, and empathetic care, enhancing the quality of life for those you serve. | |
Leadership and Management for Dementia Care Services | This programme is designed to equip staff with the leadership and management skills needed to excel in dementia care services. It focuses on managing the quality of care, motivating teams, and resolving conflicts, empowering participants to lead with confidence, foster a supportive environment, and ensure exceptional care for those living with Dementia. | |
Leadership and Management for Community Care Services | This programme is crafted to empower individuals with the leadership skills necessary to effectively lead and manage community care services. It focuses on enhancing the quality of care, motivating teams, and managing conflicts, equipping participants to drive positive change, inspire others, and deliver impactful, high-quality care within their communities. |
Family Courses
Course | Description | Partner Agency |
Working with Conflictual Couples | This introductory course equips people helpers with essential knowledge and skills to manage conflicts in couples, stabilising their marital relationships. Participants will gain practical strategies to navigate challenging dynamics, fostering healthier communication and resolution, and ultimately supporting couples toward stronger, more resilient partnerships. | |
Engaging Victims of Intimate Partner Violence | This course empowers social workers with the knowledge and skills to understand the dynamics of intimate partner violence. Participants will develop the competency to engage with victims effectively, offering support that fosters empowerment and facilitates meaningful change. By equipping professionals with these crucial tools, the course helps drive transformation and healing for those affected by intimate partner violence. | |
Strengthen Family Relationships using the Satir Model | This course guides individuals in recognizing their personal "iceberg" — the underlying emotions and beliefs that shape their behaviors. By understanding these deeper layers, participants will learn to enhance communication and foster stronger connections with their family members, ultimately strengthening family relationships. Through the Satir Model, this course empowers individuals to transform their family dynamics and build lasting bonds. |
Mental Health and Wellness Courses
Course | Description | Partner Agency |
Suicide Intervention Skills Workshop | This course empowers practitioners with critical knowledge and evidence-based intervention skills to assess suicide risk and manage crisis situations effectively. By gaining a deeper understanding of the complexities of suicide, participants will be equipped to provide compassionate and decisive support, ultimately saving lives and offering hope to those in need. | |
Providing Emotional Support to Persons with Potential Suicidality | This course is designed to empower individuals, whether in the workplace, through volunteering, or in personal encounters, with the essential skills to offer emotional support to those experiencing suicidality. By providing practical tools and compassionate guidance, participants will gain the confidence to make a positive difference and offer crucial support during moments of vulnerability. | |
Managing Suicide Crisis Over Phone | This course empowers learners with the critical knowledge and skills needed to effectively recognize and manage suicide crises during helpline or regular client calls. By providing practical intervention strategies, participants will gain the confidence to offer immediate, compassionate support, helping to guide individuals in crisis toward safety and hope. | |
Managing Suicide Crisis Over Text-based Platforms | This course equips learners with the essential skills and knowledge to recognize and manage suicide crises over text-based platforms. By focusing on the unique dynamics of text communication, participants will develop the ability to offer timely, compassionate support, helping individuals in crisis navigate their emotions and find a path to safety and recovery. | |
Suicide Loss: post-crisis management (Level 1) | This course provides learners with the knowledge and skills required to offer compassionate post-crisis support following a suicide loss. Participants will gain a deeper understanding of the grieving process, enabling them to provide sensitive, supportive care to those affected by such profound loss, fostering healing and resilience in the aftermath. | |
Suicide Loss: post-crisis management (Level 2) | This advanced course empowers participants with the knowledge and skills to provide long-term psychological support for survivors of suicide loss. Participants will learn how to offer tailored interventions that promote healing, resilience, and coping, guiding individuals through their grief journey with sensitivity and care for sustainable recovery. |
Research & Programme Evaluation Courses
Course | Description | Partner Agency |
Applying Theory of Change and Logic Model in Programme Planning | In this 1-day course, social service professionals will gain the knowledge and skills to integrate the Theory of Change and Logic Model into their programme development process. Participants will learn how to conceptualize, plan, and assess programmes effectively, understanding the transformative impact of these methods across the entire programme lifespan for sustained, meaningful outcomes. | |
Programme Theory of Change and Logic Model: Uncovering the Blackbox of Social Programmes | This course empowers social service professionals with the knowledge and skills to apply the Theory of Change and Logic Model, providing a clear framework for developing, implementing, and evaluating social programmes. By mastering these tools, participants can create impactful, scalable solutions that drive measurable, positive change in the communities they serve. | |
Application of Mixed Methods Research in Social Service | This course introduces social service professionals to the power of mixed methods research, combining qualitative and quantitative approaches to provide comprehensive insights. Participants will learn to apply these methods in various stages of programme development, from needs assessments to post-service evaluations, ensuring data-driven decisions that enhance the effectiveness of social services. | |
Conducting Effective Programme Evaluation for SSAs | This course empowers participants to master the theoretical foundations and research methods behind successful programme evaluation. By diving into quantitative, qualitative, and blended research approaches, participants will gain the knowledge to elevate their practice. They’ll learn to harness the power of research to make informed, impactful decisions, driving positive change in their professional context. With a focus on real-world application, this course will equip participants to conduct meaningful research and contribute to continuous improvement within social service programmes. |
Volunteer Management Courses
Course | Description | Partner Agency |
Strategic Volunteer Partnerships for Impact | This course is designed to empower Volunteer Management Practitioners with the essential frameworks, skills, and perspectives needed to cultivate impactful volunteer partnerships. By learning practical strategies and key principles, participants will gain the ability to build stronger, more effective collaborations that drive meaningful change. With the right tools and mindset, they’ll be poised to create sustainable and empowering volunteer experiences that leave a lasting impact on both volunteers and the communities they serve. | |
Support the Implementation of Volunteer Programmes | This course empowers learners with the knowledge and skills to successfully implement volunteer programmes, ensuring alignment with organizational policies and code of practice. Participants will gain the tools to manage volunteer activities effectively while navigating and resolving conflicts in a constructive manner. By mastering these essential skills, they’ll be equipped to foster a positive environment where volunteers can thrive and make a meaningful contribution to the organization’s mission. |
Explore available courses
Explore our wide range of courses designed to enhance your skills and impact in the social service sector. Browse all available courses and take the next step in your professional development.