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National Council of Social Service

Service users

Read the stories of our service users.

47 articles

19 May 2026

Mdm Jumiati

Through grief and illness, Mdm Jumiati found strength, healing, and a renewed purpose to care for others.

Seniors in need of support

30 April 2026

Joel

With the right support, Joel found his footing, rebuilt his confidence, and discovered a strength he never knew he had.

Children with special needs and youth-at-risk

14 January 2026

Jazz's Journey: From Grief to Hope

With WiShine, Jazz and her children received the help and support they needed to heal and rebuild.

Families in need of assistance

14 October 2025

Nadiyah

With HCSA Community Services’ SPIN, Nadiyah found strength in connecting with other mothers at the shelter.

Families in need of assistance

1 October 2025

Nur Safinah Thufailah Binte Mohammed Samsul

Attending Eden School has helped Safinah’s personality shine. She has grown to be a sociable child who is always ready to help her teachers and peers.

Children with special needs and youth-at-risk

23 July 2025

Koh Rae Ai

Rae Ai's story: Once supported by Youth Guidance Outreach Services (YGOS), she now gives back as an intern, helping other youths. Her journey shows how guidance can inspire a cycle of support.

Children with special needs and youth-at-risk

16 June 2025

Md Ilhan Bin Md Hidayah

The story of an at-risk youth's transformation: From struggling teen to ambitious café entrepreneur, this journey shows how passion can brew a brighter future.

Children with special needs and youth-at-risk

1 March 2025

Alister Ong

The story of Mr Alister Ong, a diversity and inclusion champion shares his life journey as a person with a disability.

Adults with disabilities

30 December 2024

Madam Daisy

How one lonely senior turned her life around with a little help from her counsellor.

Seniors in need of support

19 December 2024

Justin Loo

The story of Justin as he perseveres in his healing journey by creating a safe space at the Resilience Collective, a Beyond The Label programme supported by Community Chest.

Persons with mental health needs