The NCSS website may undergo scheduled maintenance on the Saturday following the 3rd Tuesday of each month, from 10pm to 6am. We apologise for any inconvenience.
Currently, many distress helplines are facing bandwidth constraints, i.e. volunteers may not be experienced to spot clients with early signs of distress, while professionals may suffer from fatigue and miss out on some cases. Hence, this platform seeks to support both volunteer-manned and professional-manned helplines in a structured way to identify and right-site clients to get the right level of intervention as early as possible.