The Beyond COVID-19 Taskforce was set up to support the sector in responding to COVID-19, and to propose directions and plans for a stronger social service sector in the longer term. Download the guide here.
Watch and be encouraged by these SSAs who overcame the various challenges brought about by COVID-19. Beyond COVID-19 Video series here.
If you would like to contribute resources, innovative ideas and useful tips to help other SSAs deal with COVID-19, please share them here.
Please note that each contribution will be assessed by a case-by-case basis. Featured contributions are meant to make it easier for SSAs to find the necessary resources.
Lew Foundation Seed Grant Programme supports Institution of Public Characters (IPCs) in their efforts and initiatives to drive positive social impact and support the community. Click here for
details on funding support.
- Good Practices
Social service agencies were deeply impacted by the pandemic. But for some like YMCA, REACH Community Services Society and En Community Services Society, they carried on in new ways to raise funds for the people they serve. Watch here. SSAs interviewed:
REACH Community Services Society
En Community Services Society
The Young Men's Christian Association (YMCA) of Singapore organised the 'Wok the Talk'
fundraising campaign to serve vulnerable groups through the provision of meals and essential care packs.
St Luke's Eldercare organised the #FoodWithLove Campaign where
it partnered 20 F&B partners to raise funds and supported businesses at the same time.
Care Corner is working with local artiste Tosh Zhang to raise funds through its #HereWithYouSG online
campaign to support low-income households.
Three organisations share with us on how they rise above the trying times of COVID-19. Check out insights from AMP Singapore on caring for staff well-being, while RSVP Singapore tapped on technology so seniors, staff and volunteers could adapt and connect meaningfully. As part of their Computers Against COVID initiative, Engineering Good synergised with our SSAs and volunteers using an interesting logistic system to collect, refurbish and distribute used laptops to families in need. Watch here. SSAs interviewed:
Engineering Good Ltd
New Life Community Services introduced the hour bank initiative to allow staff to store unused working hours in a time bank and transfer them for future use should their workload increase. This is to prevent staff from taking forced leave.
Persatuan Pemudi Islam Singapura (PPIS) created the Days of our Lives – Season Work (Work from Home) online site for staff to stay engaged with each other. Staff could post about their week and posts with the most “likes” would win
prizes sponsored by their senior management.
Care Corner organised weekly learning sessions for staff, Friday Coffee Talk sessions where staff gathered virtually to share non-work related updates to encourage one another. It also conducted online staff polls to gather staff concerns to ensure
Filos Community Services added health and activity info sheets into the food delivery packs for seniors during the Circuit Breaker period. Filos’ staff and volunteers subsequently followed up with the seniors via phone calls and guided them
through the activities.
Care Corner organised a volunteer recruitment drive, CARE Acts Initiative to
support more than 2000 seniors to cope with COVID-19.
SHINE Children & Youth Services launched a series of six interactive digital story sessions called ‘Reading Odyssey: Stories at Home’, where children viewed videos of stories being read aloud, and are guided by volunteers in follow
up discussions and activities.
Every crisis presents an opportunity. Here’s a look at how our SSAs, like Care Corner, Blossom Seeds and St Luke’s Eldercare, have adapted to engage service users in creative ways during COVID-19. Watch here. SSAs interviewed:
Care Corner Singapore
St Luke's Eldercare
MINDS developed person-centric home based learning kits and activities for service users’ continued training and development, supported by caregivers during the Circuit Breaker period. It also organised virtual Yoga and Zumba sessions and online
quizzes to engage service users. With the support of allied health professionals, MINDS’ staff regularly checked in on caregivers and conducted when necessary, survey-based assessment to ascertain their stress and isolation levels.
Care Corner engaged youths through various social media platforms such as through Telegram Bots and conducted one to one online video sessions for children with learning difficulties. It also embarked on systematic phone engagements with checklist
questions, to connect with seniors.