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Launch of Digitalisation Training Programmes for Social Service Sector

20 Nov 2020

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The COVID-19 pandemic has placed an increasing pressure on the social service sector to digitalise and meet rising social needs. For social service agencies (SSAs) to make a successful digital transformation, they need to build capabilities, upskill and reskill their workforce to identify the most suitable technologies for their work, integrate technology into the way they work, and ensure that their staff are equipped to reap the full benefits of these technologies.

On 10 November 2020, four Institutes of Higher Learning (IHLs) and Continuous Education and Training Centre (CETC) - Singapore Management University (SMU), National University of Singapore-Institute of Systems Science (NUS-ISS), Ngee Ann Polytechnic and Lithan Academy – signed Memorandum of Understanding (MOU) with NCSS to uplift capabilities in the social service sector, in order to drive digitalisation and organisational transformation. These courses will cover content across the strategic, managerial, operational and tactical level of an SSA to help them thrive amidst digital transformation, and eventually transform to SSA 3.0.

This forms part of the 2,000 training places for digital training courses that will be made available from Dec 2020 to Feb 2023 for the non-profit sector. These courses will cover content across the strategic, managerial, operational and tactical level of an SSA to help them thrive amidst digital transformation, and eventually transform to SSA 3.0 – one that is driven by committed social service professionals, augmented by volunteers, and enabled by technology, putting end users and Singaporeans at the core. 
 
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       Opening remarks by NCSS CEO, Ms Tan Li San
SMU

Sharing on Training Programmes by SMU

NUS
Sharing on Training Programmes by Institute of Systems Science at NUS

NP
Sharing on Training Programmes by Ngee Ann Polytechnic

Lithan
Sharing on Training Programmes by Lithan Academy

The virtual MOU signing event has also been posted and featured on the various channels: 

S/No Title and link to channel Channel
Min Masagos’ Facebook Post Facebook
NCSS Facebook Post Facebook
The Straits Times: Four Education Institutions sign MOU to help Social Service Sector Digitalise Online
Zaobao: 国家福利理事会与教育机构签备忘录 促社会服务机构数码转型 Online
Tamil Murasu: சமூக சேவைத்துறை மின்னிலக்கமயமாக உதவி: புரிந்துணர்வு குறிப்பில் இணையும் 4 கல்வி நிலையங்கள் Online
8world Online
CNA Singapore Tonight TV
Channel 8 TV
Channel U TV


For more information on Tech-and-GO! and the digital training courses, please click on the buttons below:
For any enquiries, please contact Tech-and-GO@ncss.gov.sg