The Industry Digital Plan for Social Services (IDPSS) and the Empowerment Guide were launched to support transformation efforts for the sector. These initiatives are developed in alignment with the Social Service Sector Strategic Thrust (4ST) five-year roadmap, and ladders up to the SSA 3.0 vision for a social service sector that constantly seeks ways to deliver services in more effective forms; is adaptive to leverage technology and innovation; invests in building up leadership, manpower and organisational capabilities; and which is able to harness the strengths of the community to deliver effective outcomes for service users. 

Recommendations from the Beyond COVID-19 Taskforce were released today in a guide for social service agencies (SSAs) and stakeholders to strengthen the resilience of the social service sector in managing future challenges, titled “Emerging Stronger Together – A Guide Beyond COVID-19”. The Taskforce is a Singapore Together Alliance for Action set up by the National Council of Social Service (NCSS) in May 2020, to support the sector in responding to COVID-19 and propose directions and plans for a stronger social service sector in the longer term.