Enhanced Programme Evaluation System (EPES)

The Enhanced Performance Evaluation System (EPES) is a user-friendly, web-based platform designed to streamline data submission for social service agencies. It simplifies the process of reporting outputs, outcomes, and client milestone indicators.

Explore the EPES User Guide and share it with your colleagues to make the most of this valuable tool.

If you encounter any system issues or have questions, do reach out to us at ncss_support@ncss.gov.sg. Include a screenshot of any error messages you encounter so that we can provide you with more effective assistance.


EPES User Guide

EPES explanatory guide

Welcome to the Refreshed EPES User Guide, where we demystify the Enhanced Programme Evaluation System.

How Does EPES Work?

EPES evaluates the performance of social service programmes by measuring specific indicators, both outputs and outcomes, through systematic data collection and analysis. Outputs refer to the activities conducted by social service agencies, while outcomes capture the impact of these activities on clients' lives. These outcomes are closely tied to a programme's objectives and design. By examining whether clients meet the predefined milestones, we can gauge the effectiveness of the programme.

Let's Dive into an Example

Imagine a programme dedicated to placing individuals with special needs into employment. EPES is a valuable tool for agencies involved in this programme. It allows them to input data related to client outcomes and milestones. For instance, they can track the target and actual programme outcomes. This not only helps in programme management but also in evaluating the impact of these initiatives.

It's a tool designed to empower agencies to track and assess the difference they are making in the lives of their clients. If you're curious about how we can make a meaningful impact together, keep exploring. We are here to assist you in understanding and navigating the EPES system effectively.

Out of 350 clients who have been interviewed for job placement, 200 clients will be deployed in open employment.
MilestonesTarget number of clients servedActual number of clients served
Milestone 1: Clients have been interviewed for job placement350200
Milestone 2: Clients are matched to suitable jobs and attend job interviews280150
Milestone 3: Clients are placed in open employment200100